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Customer Service Representative

Job Snapshot
Location:
Spokane, WA (map it!Map it! )
Base Pay:
$11.20 /Hour
Employee Type:
Full-Time
Industry:
Accounting - Finance
Banking - Financial Services
Sales - Marketing
Manages Others:
No
Job Type:
Admin - Clerical
Customer Service
Sales
Experience:
Not Specified
Post Date:
11/5/2009
Contact Information
Ref ID:
0013
Description
CUSTOMER SERVICE REPRESENTATIVE


Job Description:

  • Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.
  • Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
  • May respond to faxes and emails.
  • Uses computerized system for tracking, information gathering, and/or troubleshooting.
  • Requires basic knowledge of the organization, products and/or services.
  • Must have good communication and problem-solving skills.
  • May research issues or transfer to a research function.
  • Entry level position, generally up to 1 year of experience.

 
MUST have strong computer skills, stong soft skills on the phone. 
MUST be dependable and be able to multi- task.  
MUST be able to interview immediatley! 
MUST be able to pass a criminal backgroud check!

Pay: $11.20 per hour.
Hours:  Monday-Friday, 8am-5pm
Requirements


______________________________________________________
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