TrueCareers - Love Work. Love Life. TM

NEW USER?CANDIDATE LOGINFOR EMPLOYERS
  Search JobsPost ResumeCareer Resources
Find Jobs | Post Resume | my careerbuilder | Help
 Start New Search >>

Assistant Manager - San Francisco

Ghirardelli Chocolate Company

Apply Now >> Save it
 |  Email It
 |  Print it   |   		Report It
Job Snapshot
Location:
900 North Point St
San Francisco, CA 94109 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Food
Restaurant
Manages Others:
Yes
Job Type:
Management
Restaurant - Food Service
Experience:
3 to 7 years
Travel:
Negligible
Post Date:
11/7/2009
Contact Information
Ref ID:
CB GCM AM
Description
ASSISTANT MANAGER POSITION DESCRIPTION


Department: Restaurant and Retail Division
Location: San Francisco, California (Ghirardelli Square)
Reporting Relationship: General Manager
Direct Reports: varies
FLSA Status: Exempt- Full-time

Summary: To uphold the integrity and promote the image of Ghirardelli through effective management of store operations and guest services. Work closely with Shop Personnel, General Manager, Regional Managers and appropriate Corporate Personnel to obtain optimum performance and brand recognition.

Key Job Responsibilities:

1. Management
  • Develop, through the proper usage of Leadership Techniques, Chocolateers and Supervisors.
  • Ensure the well-being of Shop Personnel through effective management of safety issues and protocols.
  • Effectively communicate with all levels of the organization by following company standards of team building and recognition.

    2. Operations
  • Establish and effectively control Daily Store Activities/Priorities.
  • Uphold the values of Exemplary Customer Service through the modeling of behavior and establishing appropriate guidelines.
  • Maintain high standards of Cleanliness and Food/Product Safety.
  • Monitor the integrity of the inventory control systems by working with Vendors, Merchandising, Sales and Accounting.
  • Proper usage of the MICROS systems in all its functionalities including Payroll, Inventory Management, COGS and Customer Service.
  • Monitor sales and labor issues on a daily basis with a goal to maximize profitability without sacrificing customer service.
  • Work in conjunction with General Manager, Regional Managers and Accounting Department to maintain P&L for the store.
  • Maximize efficiency in the store through the usage of Daily Store Audits.
  • Work with General Manager to establish store plans that are attainable and growth oriented.
  • Perform Inventories of goods by following time tables established by corporation.
  • Maintain Inventory levels at optimum efficiency through order placement via vendors and appropriate corporate personnel.
  • Respond in a timely manner to all avenues of Customer/Guest Services.
  • Monitor the performance levels of the shop through statistical analysis of all appropriate reports.

    3. Selection and Development
  • Perform basic Human Resources functions of payroll, scheduling, selection, interviewing and hiring under the auspices of the General Manager and the Human Resources Department.
  • Develop shop personnel through the Performance Improvement Process.
    • Requirements Skills Required
  • Strong oral and written communication skills
  • Ability to work with little or no supervision.
  • Team building skills of empathy, building of self-esteem, motivational techniques and empowerment.
  • Ability to manage time effectively.
  • Computer literacy preferable in MICROS, Excel, Outlook, Power Point, and Office Manager.
  • Analytical ability for statistics and forecasting.
  • Knowledge of POS systems

    Physical Demands/Working Conditions
  • Available through the Human Resources Department

    Education and/ Experience
  • Bachelor's Degree and 3 to 7 years of related management experience in the restaurant field.

    This position closes on December 30, 2009. Only qualified candidates resumes submitted by the closing date will be considered for the position. Relocation within the continental United States is available for the right candidate.
    • Apply Now >> Save it
     |  Email It
     |  Print it   |       		Report It
    CareerBuilder.com AdviceFor your privacy and protection, when applying to a job online:
    Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn More >>

    By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
    SPONSORED BY
       
    Find Contract and Consulting Opportunities in Your Industry