Description
QUALIFICATIONS:
1. Bachelor’s degree in counseling, social work or psychology.
2. Candidates with a minimum of five (5) years work experience in chemical dependency counseling will be given preference.
3. Certified Addition Counselors will be given preference.
RESPONSIBILITIES AND COMPETENCIES:
I. Screening
a. Complete the bio-psycho-social history. Determine client’s appropriateness for treatment at Brighton Hospital or to recommend a more appropriate placement.
b. Using ASAM Patient Placement Criteria for the Treatment of Substance-Related Disorders, Second Edition and DSM-IV®-TR, be prepared in team conference to discuss recommendations for the patient’s next level of care.
c. Identify co-existing conditions (such as medical or psychiatric) that indicate the need for additional services within Brighton Hospital or as a referral during aftercare planning.
II. Intake
a. Review documentation completed by phone intake personnel. Use this as corroborative information for the bio-psycho-social.
III. Orientation
a. Provide overview of program operations to patient. For example, explain the patient’s obligation in his/her own treatment process, program goals and objectives, etc.
b. Be familiar with all program rules and reinforce when necessary.
IV. Assessment
a. Review the assessment data gathered during the patient’s admission process.
b. Explain the level of care to the patient in a manner understandable to him/her.
c. Obtain corroborative information from secondary sources such as family members, EAP, etc. when necessary.
V. Treatment Planning
a. Formulate goals using time-specific, behavioral terms.
VI. Counseling
a. Use individual sessions to assist patient in exploring problems and ramifications, attitudes and feelings. Elicit solutions from patient.
b. Individualize therapy in accordance with culture, gender and lifestyle.
c. Interact with patient in an appropriate therapeutic manner in accordance with agency policy and ethical standards of one’s own discipline.
VII. Case Management
a. When necessary, coordinate services for client care. These services can include EAP, aftercare planning, psychiatrist, etc. Explain the rationale for each of these case management activities to the patient.
VIII. Crisis Intervention
a. Recognize the elements of a client crisis and implement an immediate course of action as appropriate in coordination with other members of the treatment team.
IX. Client Education
a. Conduct educational lectures presenting relevant information to patients regarding chemical dependency and recovery.
b. Present patients with information about resources available within Brighton Hospital and in his/her home community (such as self-help support groups, psychiatric help, medical care, etc.)
X. Referral
a. Identify areas of patient’s needs and/or problems that cannot be met while at Brighton Hospital. Match the patient needs to appropriate resources. Assist the patient in utilizing those resources if necessary.
XI. Record Keeping
a. Prepare relevant reports and relevant records in a timely manner consistent with all policies and procedures and following the guidelines required for reimbursement, licensing accreditation and tracking of clinical treatment.
XII. Consultation
a. If necessary, consult with outside resources to ensure the provision of effective treatment services. Explain the rational for the consultation to the patient.
XIII. Leadership
a. Provide orientation and/or training to new personnel as requested.
b. Maintain a current level of knowledge regarding the field by attending required staff meetings, in-services and reading relevant professional journals.
c. Conducts reviews of fellow employees performance as requested by leadership.
XIV. Demonstration of Values
a. Have knowledge of the Brighton Hospital values; demonstrate and promote the values.
XV. Customer Service Skills
a. Present a professional image and supportive atmosphere.
b. Communicate with respect and understanding of differences.
c. Take initiative and do what it takes to satisfy customers.
d. Attend to the needs and expectations of customers by ensuring prompt attention and follow-through.
XVI. Quality of Work
a. Consistently perform job duties accurately and timely (even during peak times)
b. Utilize materials and resources in a cost-conscious manner.
c. Seek opportunities for improving processes.
XVII. Flexibility/Adaptability
a. Move and adapt to key changes quickly.
b. Display behavior supportive to organizational change.
c. Accept adjustments and direction.
XVIII. Teamwork/Interpersonal Relations
a. Collaborate with others inside and outside of the department.
b. Keep team members informed.
c. Assist and support others and willingly take on additional duties.
d. Effectively communicate and listen to others.
e. Invite feedback on own performance.
f. Meet commitments and deadlines.
g. Assist team to achieve outcomes.
XX. Communication
a. Demonstrate active listening. Maintain body language and tone consistent with verbal messages.
b. Ask questions when necessary.
c. Demonstrate friendly, positive “can do" attitude.
d. Oral and written communication is clear, concise and accurate.
e. Use tact and sensitivity when interacting with internal and external customers.
XXI. Organizing Outcomes
a. Efficiently balance multiple tasks.
b. Manage projects and duties effectively.
c. Complete work in a timely and organized manner.
d. Complete high volume work without compromising quality.
e. Produce expected outcomes.
XX. Safety
a. Comply with all applicable laws, regulations and agency policies governing alcohol and other drug abuse services.
b. Obtain appropriately signed consents when soliciting from or providing information to outside sources.
c. Complete CPR training within 90 days of hire. Once that is obtained, keep CPR training up-to-date.
d. Maintain a safe and clean environment free of trash and clutter. Assume responsibility for the performance of job duties in the safest possible manner to assure personal safety and that of co-workers.
e. Report all preventable hazards and unsafe practices immediately to leadership.
f. Comply with all infection control and safety policies and procedures.
