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Customer Service Manager

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Job Snapshot
Location:
2240 W Winton Ave
Hayward, CA 94545 (map it!Map it! )
Base Pay:
$45,000 - $50,000 /Year
Employee Type:
Full-Time
Industry:
Fashion - Apparel - Textile
Manages Others:
Yes
Job Type:
Customer Service
Management
Education:
High School
Experience:
At least 2 year(s)
Post Date:
11/4/2009
Contact Information
Ref ID:
CSRMGR
Description

Join our team as a Customer Service Manager.  The Customer Service Manager will be responsible for the effective selection, training and supervision of a team of highly motivated Customer Service Representatives.

 

The Customer Service Manager will monitor and foster customer relationships within 5-6 routes monitoring proper installation of new accounts and retention of existing customers, work to increase existing sales, and ensure the team provides superior customer service.

 

AmeriPride Services Customer Service Managers enjoy competitive pay and a comprehensive benefits package.

 

AmeriPride Services Inc. is an AA/EEO Employer M/F/D/V

 

Requirements

 

 

 

 

Qualifications:

 

·         High School Diploma or G.E.D

·         2 – 4 years uniform rental experience a plus

·         3 – 5 years of Management experience (including training and development) desired

·         Proven track record of outside sales or business-to-business sales

·         Strong  problem solving, team building and customer service skills

·         Some financial experience desired

·         Ability to establish rapport with a diverse group of individuals

·         Ability to relocate if necessary

·         Working knowledge of Microsoft Office (Word & Excel)

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