STORE MANAGER

Description GENERAL SUMMARY

Manage all retail store functions to include selling of merchandise and directing the activities of subordinate store employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• DRIVE sales by delivering exceptional customer service per the Operations P&P Manual.
• Greet customers in a professional manner as outlined in the Operations P&P Manual.
• Insure store remains clean and all displays are up to date, neat and orderly per the Operations P&P Manual.
• Administer, monitor and control profitability objectives of store set forth in company budgets and forecasts.
• Follow all policies and procedures per the Operations P&P Manual.
• Perform proper documentation and record keeping per the Operations P&P Manual while complying with all state and federal laws.
• Process all inbound merchandise shipments, in-store price changes and store-to-store or store-to-distribution center product transfers.
• Manage inventory to ensure minimal loss of assets.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Maintain a professional appearance consistent with company dress code policy.
• Institute visual directives needed to maintain company standards of product layout and sales floor organization.
• Performs work of subordinates, as needed.
• Support and adhere to all company policies, procedures, and guidelines.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITES

• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Supervise store employees through planning, training, assigning, and directing their sales functions and day-to day tasks.
• Appraise subordinates on positive performance and administer formal performance evaluations.
• Prepare employee work schedules and provide for proper store coverage at all times.
• Recruit, select, develop, and train store personnel on proper store operations and procedures.
• Complete the Operations P&P Manual with all new store employees to include proper review, signing and dating of appropriate materials.
• Administers the progressive steps of discipline to include verbal and written warnings. In addition, the Store Manager carries out employment terminations following approval from the District Sales Manager and Human Resources.
• Direct compliance of store personnel with established company policies, procedures and guidelines including, but not limited to, safekeeping of company inventory, funds and property.

Requirements • Proven supervisory skills and management experience.
• Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Posses a current valid driver’s license, certificate of auto insurance coverage and the ability to drive an automobile.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 90% of the work time.
• Ability to work unsupervised.
• Ability and willingness to travel overnight for training and/or business meetings.
EOE

---

_{manage, manage retail, management, manager, retail chain management, retail chain manager, retail management, retail manager, retail sales, retail sales management, retail store manager, retail supervisor, shop manager , Store management, supervisor, sales, manager for retail sales, manager of retail sales, Hat World, headwear, hats, Lids, Hat Shack}