Trainer

Satellite TV Installation Trainers develop, plan, coordinate, and deliver training and development programs designed to meet organizational needs for staff level employees.  He/She is accountable for the progression of the staff in meeting and exceeding customer expectations and workmanship.

• Participates in needs analyses studies to assist Training Managers on the training needs within organization
• Partners with management to identify specific work situations and skills requiring employee improvement, such as, better understanding of policies, procedures, regulations, technologies and human relations
• Formulates teaching outline and determines instructional methods such as individual education, group instruction, lectures, demonstrations, conferences, meetings, and workshops
• Selects teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials
• Executes testing and evaluation procedures to be used at completion of courses
• Conducts training sessions covering specified areas such as, on-the-job training, use of computers and software, customer service, sales techniques, health and safety practices, public relations, refresher training, promotional development, upgrading, and leadership development
• Tests trainees to measure progress and to evaluate effectiveness of education program(s)
• Reports on progress of employees under guidance during training periods
• Revises design of training curriculum and methods to improvement effectiveness
• Travel is required

Bachelor's degree from four-year college or university or two years of related experience; and one year of related experience and/or training; or equivalent combination of education and experience.

• Ability to effectively interact with all levels of organizational staff
• Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
• Flexible, innovative and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented and time-critical environment
• A background check and drug test will be preformed as part of pre-employment

Travel is required and possession of a valid personal credit card for reimbursement purposes is necessary.

Reports To:

Manager of Training and Quality

Physical Demands:

• Employees must frequently lift and/or move up to 75 pounds
• May occasionally be required to lift up to 125 pounds
• Must be comfortable working in small spaces and/or various heights
• This position works in/near outdoor weather conditions.
• Employees must be able to safely operate a motor vehicle and will be required to climb ladders in a safe manner
• Employees, including any tools or equipment that are carried, must be able to remain within the weight requirements of 350-pounds

Benefits:

• Medical, Health Savings Account, dental and vision insurance
• Flexible spending options and Employee Assistance Plan
• 401(k) and Employee Stock Purchase Plan
• Tuition reimbursement
• Employee Referral Program
• FREE DISH Network Satellite TV System and Programming
• Opportunity for a level of responsibility that could take years to reach in other companies

We are a Drug Free Workplace

Dish Network is an Equal Opportunity Employer