Job Snapshot
Location:
Albany, IN 47320
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Other Pay:
Ferrellgas offers competitive pay, a comprehensive benefits pack
Industry:
Energy - Utilities - Gas - Electric
Job Type:
Customer Service
Admin - Clerical
Sales
Contact Information
Ref ID:
CB PT/Flex CSS Albany, IN
Description
Do you live near Albany and Lynn, IN and are interested in Customer Service?
Ferrellgas Customers across the country look to qualified specialists just like you for answers to questions about Ferrellgas’ wide range of products and services. We are looking for a customer service specialist who could work in both the Lynn and Albany area and could 20 hours in a week. This is a daytime/ weekday position.
** Flex/Part-Time position available—can exceed 20 hours—candidate must be able to work in both Albany and Lynn area**
Our Customer Service Specialists use their 2-5 years of experience to seek creative solutions for our clients regarding product support, vital safety questions, account creation, and billing reconciliation. We reward our teammates with excellent compensation, an ample benefits package, an Employee Stock Ownership Plan, and even a bonus program.
Essential Functions
· Provides local customer service by setting up new customer accounts, assists walk-in customers, and handles customer complaints.
· Enters updates and maintains customer orders and information in PeopleSoft system and assists in various dispatch-related activities supporting the Service Center Management team.
· Assists in delivery and service process by addressing and correct skipped orders, inaccurate directions and tank obstructions.
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· Supports customer growth and provides information to our customers and prospects on available programs and program enhancements.
· Position hours will vary based on business needs
Requirements
Experience:
· 2-5 years of customer service experience with experience supporting customers over the phone.
· Basic math acumen.
· General PC skills (Word, Excel, PowerPoint)
· Routing/distribution software experience preferred
Ferrellgas offers competitive pay, a comprehensive benefits package, 401(k), Employee Stock, paid holidays, vacation, and bonus potential.
The Ferrellgas team needs you, and so do our Customers, so apply today! Interested candidates should send resume to: [Click Here to Email Your Resumé]
EOE/AAP/M/F/D/V – www.ferrellgas.com
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Keyword: Ferrellgas
