Business Analyst

Reporting to the Applications Manager, the Business Analyst provides application support and user assistance within the assigned business systems.  Assists in the implementation process when installing or upgrading systems and during the testing process to ensure data integrity.  Acts as second level support and as an extension of the help desk as part of day to day support duties.  Understands assigned applications, their relative value to the business aspects of clinical operations and is able to assist users to maximize the utility of the clinical systems.  In this role the Analyst serves as the liaison between the user community, I.T., and other departments as necessary to fulfill I.T. responsibilities.  Maintains close communications with immediate supervisor and provides status reports on a regular basis.

• Associate Degree or education equivalent to 2 years of college required; Bachelors Degree preferred.
• Minimum of 2-3 years application support experience with a proficiency in using personal computers and Microsoft Office applications.
• Basic working knowledge of Windows operating systems, Active Directory, Microsoft Office applications, Internet, Intranet, SSL encryption and client/server architectures required.
• Basic understanding of HTML, SQL, UNIX, Cache and relational database design required,
• Basic understanding of healthcare systems and general operations is preferred.
• Administrative Business Analyst requires 2- 4 years Medical Records, Patient Accounting, Financial, or Registration/Admitting experience.
• Nursing Business Analyst requires 2-4 years nursing experience.
• Ancillary Business Analyst requires 2- 4 years of clinical ancillary experience.
• Business Analyst will be required to obtain EPIC certification within one year of being assigned to support the EPIC system.
• Strong communication skills verbal and written.
• Ability to effectively manage multiple tasks is essential.