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Information & Assistance Specialist

Northwest Regional Council

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Job Snapshot
Location:
600 Lakeway Dr., Suite 100
Bellingham, WA 98225 (map it!Map it! )
Base Pay:
$31,120 - $40,605 /Year
Other Pay:
Employer paid Medical/dental/vision for employee & dependents
Employee Type:
Full-Time
Industry:
Social Services
Government - Civil Service
Healthcare - Health Services
Manages Others:
No
Job Type:
Nonprofit - Social Services
Government
Customer Service
Education:
4 Year Degree
Experience:
At least 2 year(s)
Travel:
Negligible
Relocation Covered:
No
Post Date:
11/6/2009
Contact Information
Phone:
360-676-6749
Ref ID:
0085108524
Description
Social Services - An Area Agency on Aging seeks an Information & Assistance Specialist to assist older adults access social services/supports in Burlington/Mount Vernon, WA Office. Duties include providing information on the services, products, and/or resources available to clients and their families through social service agencies, medical providers, and community partners in the aging network.  I&A Specialists screen clients for services, make referrals to the appropriate resource(s) and provide general assistance to clients and families.   EOE
To obtain required application packet, please visit http://www.nwrcwa.org/employment.htm#Section5 or call 360.676.6749.  
Requirements
  • Bachelor's Degree in social services or related field; AND two years of social service experience, OR
    Two years of relevant college level courses AND four years of relevant experience.
  • Experience interviewing clients, completing client assessments, and documenting activities.
  • Experience interpreting eligibility requirements and matching clients with services in the region.
  • Experience developing and presenting information to groups of people.
  • Knowledgableof the long term care process, issues related to aging and disability, servcie delivery systems and case management.
  • Proficient computer skills in MSWord, Outlook, database management and navigating the internet.
  • Valid WDL, appropriate insurance, and a vehicle available for work-related travel.

    Preferences
  • Ability to read/understand/speak Spanish or Russian
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