Position Overview The Residential Loan Officer is responsible for generating loan volume from the real estate market. There are various locations for this position. Position Responsibilities Loan Qualification Interviews applicants to determine their ability to qualify for residential mortgage products and cross sells other Bank of Hawaii products and services that meet the customers' needs. Analyzes the applicant's current and recent income, credit and debt picture in order to qualify them for the correct loan amount and program that best fits their needs. Understands and communicates federal and state regulations to the consumer. Uses this understanding to deliver adequate disclosures and accurate information on rates, programs and Bank of Hawaii policies. Business Development Makes officer calls to real estate broker offices and others in the real estate field to generate and maintain business. Attends open houses and real estate meetings and makes presentations to groups in the real estate and related fields. Operations Makes recommendations regarding loan approval to the chief underwriter with backup data to support the recommendation. This includes accurately assembling customer files and obtaining the documentation necessary to meet investor standards. Inputs customer information into a computer processing system and monitors the flow of loans through the system to meet successful closing dates. Answers phone inquiries and uses the phone and computer system to communicate information to customers about products and qualifications.
The qualified applicant for the Residential Loan Officer meets the following basic qualifications: High school degree, GED or equivalent work experience 2 years of mortgage banking experience Knowledge of mortgage loans and deposit products, customer service, and sales experience Working knowledge of personal computers including the following software: Word for Windows, and Excel Ability to operate standard office equipment (typewriter, facsimile machine, copier machine, 10-key calculator, HP financial calculator, telephone) Valid driver's license and ability to operate an automobile Ability to work flexible hours/days
To apply for a position with Bank of Hawaii, please go to our careers website: www.boh.com/careers Only candidates who apply online will be considered. We foster a drug-free work environment. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer.
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