PetNurse Part time

Description SUMMARY OF JOB PURPOSE AND FUNCTION
The Banfield PetNurse supports the veterinarians in ensuring quality veterinary care for all Pets, advocates for Pets, educates clients on all aspects of Pet health, and ensures a safe and effective hospital environment.

ESSENTIAL RESPONSIBILITIES AND TASKS
• Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality Pet care and to maximize the veterinarian's productivity. Lead veterinarians and veterinary medical team through the Cycle of Service and communicate with the other team members to maintain the flow of patients.
• Provide professional, efficient and exceptional service at all times. This includes performing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring that clients and Pets are comfortable in the hospital, and monitoring hospitalized or surgical Pets.
• Educate clients about Optimum Wellness Plans, preventive care, Pet health needs, any diagnosis or treatment, hospital services and other issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of Pets, clients and team members by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Understand and follow state guidelines regarding duties of veterinary assistants and licensed veterinary technicians.
• Perform other duties as assigned.

Requirements HIRING QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. English/Spanish bilingual candidates are strongly prefered.

CAPIBILITIES
Ability to multi-task - Manages multiple medical, diagnostic, service and/or administrative tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and medical terms. Fluent in Spanish in markets where local population is predominantly Spanish speaking.

Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Compassionate commitment to Pet care – Clearly, confidently and professionally presents the Pet treatment recommendation as an advocate for the Pet, gaining the client’s agreement to proceed with the treatment best suited to the Pet’s current condition and long term health. Act as an advocate for the Pet.

Problem solving skills - Demonstrates an ability to identify, analyze and solve problems. Client service skills - Consistently provides clients and Pets with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering good service, seeing Pet health improve and satisfying clients. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.

Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Sales and marketing skills - Educates clients on preventive care, Pet health needs and hospital services and energetically promotes the benefits of Optimum Wellness Plans.

EDUCATION AND/OR EXPERIENCE
High school graduate or equivalent. Associate or Bachelor degree, veterinary technician certification or licensure needed or one year of related experience preferred.


WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin