Job Snapshot
Location:
Frederick, MD 21701
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Industry:
Banking - Financial Services
Credit - Loan - Collections
Retail
Manages Others:
Not Specified
Job Type:
Customer Service
Banking
Sales
Experience:
Not Specified
Division:
Human Resources
Contact Information
Description
Looking for a new career challenge? Do you have experience in Customer Service, Sales, or Collections? If you are ready to take on new challenges and be a contributor in an organization that is an industry leader, why not join Chase?o Home Mortgage, Wells Fargo Bank, Wells, Wells Fargo Financial, Wells Fargo &
Our Call Center located in Frederick, MD is growing and we are looking for enthusiastic Customer Support Reps. We are looking for skilled, dedicated and detail-oriented individuals with a friendly customer service demeanor. As a Call Center Representative, you have to be able to quickly analyze and resolve problems and have excellent communication skills.
Are you ready to become one of the many faces of Chase? Your new career may be only a few clicks away!
Salary: $11.00 - 13.00/ hour
Schedules: Full Time second shift work schedules. Required to work on Saturdays OR Sundays. Schedules include 10% Shift Differential.
Paid Training: Classes start January 2010.
If you are interested in working in an environment where leadership, excellence, initiative and diversity are among our core values, then explore the opportunities at J.P. Morgan Chase&Co.
These positions are located in the Frederick, MD Chase Card Services site at 5202 Presidents Court.
Requirements
- Some customer service experience preferred.
- Excellent communication skills, both written and oral
- Must be very willing to work in an environment that requires heavy phone-based customer interaction
- Strong interpersonal skills: professional, courteous, friendly and empathetic
- Strong problem-solving skills and ability to make swift, sound judgments
- Ability to positively adjust to a rapidly changing environment
- Basic computing skills, including mouse and keyboard usage, and proficiency in launching applications and maneuvering in a Windows based environment
- Stable work history
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
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