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Operations Coordinator

Job Snapshot
Location:
Lakeland, FL 33815
Employee Type:
Full-Time
Industry:
Retail
Automotive - Motor Vehicles - Parts
Credit - Loan - Collections
Manages Others:
Not Specified
Job Type:
Admin - Clerical
Experience:
Not Specified
Post Date:
11/8/2009
Contact Information
Ref ID:
287
Description DriveTime is the nation's largest integrated car dealership and finance company serving people with less than perfect credit. Operating in 10 states, we combine innovative credit solutions and outstanding customer service to provide quality used vehicle purchase options for people who may have been turned away by everyone else.

If you have an entrepreneurial spirit, welcome a challenge, have high personal standards of achievement, and are extremely motivated, we have endless opportunities for you to succeed.

POSITION SUMMARY:

Works with customers, employees, and managers in supporting dealership management functions (cash handling, data entry, answering phone calls, processes titles, and providing quality customer service).

ESSENTIAL RESPONSIBILITIES - All job responsibilities listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned."

� Provides quality customer service by professionally addressing the customers' needs in person or on the phone.

� Anticipates customer and store needs by constantly evaluating store environment.

� Receives and processes payments from customers and updates accounts accordingly. Also issues receipts to customers.

� Reads and records totals shown on cash register tape and verifies against cash and checks on hand.

� Balances cash drawer funds, credit card receipts and prepares deposit at shift-end.

� Assists Senior Office Coordinator with orientation and training of new Cashiers and acts as a resource to answer questions and assists with problem-solving.

� Scans sales paperwork into the system.

� Follows up on missing and incomplete information from Discrepancy reports.

� Other related duties as assigned.

In return for your dedication and commitment, we offer competitive salary, great bonus opportunity and an excellent benefit package:
� Excellent Medical, Dental & Vision Plans
� Great training and tuition reimbursement
� A culture of opportunity and promotion from within
� Sunday's off (we're closed to give our employees valued time with friends and family)
� Competitive Pay
� 401K Plan with company contribution

Hiring is contingent on passing a complete background check and drug screen. DriveTime greatly values diversity and is an equal opportunity employer.
Requirements � High School Diploma or equivalent.
� Must be 18 years of age with at least one (1) year of cashiering experience.
� Knowledge of Microsoft Office and 10-key desired.
� Attention to detail is essential as well as the ability to interact with customers, managers and coworkers in a professional, courteous manner.
� Excellent verbal communication.

OR

� Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.
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