Teller Banking Supervisor I - Manchester

Description As an employee of PNC Financial Services Group, you become part of an organization committed to customers, employees, investors, and the communities in which we do business. PNC is an established, growing and successful financial services company, with businesses organized around retail and commercial banking, asset management, and funds processing. Our branches are concentrated in thirteen states and the District of Columbia; additional offices are located nationwide and internationally. We are growing in size and through recent acquisitions have become the fifth largest bank by deposits in the US.  We are also growing in reputation, as a leader in areas such as work/life family culture, "green" building design, frontier technology, and strong corporate social responsibility.
 
As a PNC Teller Supervisor, you join a successful and growing retail banking organization, one with almost 3 million customers and more than 1,000 branch offices throughout the Northeast and Middle Atlantic. You immediately become an important member of a single branch office, and a key part of the customer experience there. You will use your own teller and supervisory experience to direct the transaction activities of the tellers, coordinate their schedules, and guide their training and development. This position is based in our Manchester location. Your position reports to a Regional Branch Manager.
 
Your typical days will follow a steady but demanding rhythm, as you lead the teller team services in accordance with established security safeguards, banking policies and guidelines. The branch manager and your team will count upon your time management instincts to ensure appropriate staffing levels. Your own confidence and people skills will help you cultivate customer relationships, initiate referrals and effectively cross-sell bank products and services. Your teller team will look to you to help resolve routine procedural and processing issues. All the while, you'll be backed up by state-of-the-industry software, call-desk support, and training resources. As a PNC Teller Supervisor, you get the security and room-to-grow offered by a large company, and the intimacy of a branch bank, where you'll know many customers by name.

Requirements The successful candidate will have the following qualifications:
 

• High School Diploma or equivalent
• 2 years teller experience or equivalent retail or cash handling is required
• 2 years supervisory experience, preferably in a bank environment is required
• 6 months of customer service experience is a preferred
• Excellent communication skills
• Computer skills with proficiency in Windows based applications
• Excellent problem solving skills
• Ability to lift heavy coin trays and stand for prolonged periods of time
• Ability to work evenings and weekends based on branch needs
• Willingness to travel locally as needed

PNC is committed to offering you a comprehensive and competitive benefits package.  We design our full time and part time benefits programs based on PNC's benefits philosophy to provide quality levels of coverage at affordable costs over the long term for both employees and PNC. We strive to balance the cost of providing competitive benefits with the need to cover employees with a wide range of protection during and after employment.
 
Options you may be able to consider include:

• Medical and Dental Coverage
• Life Insurance
• Part Time Benefits
• Education Assistance
• Paid Training
• Paid Vacation
• Competitive Pay
• Shift Differential
• 401(k) and Pension Plan
• Employee Stock Purchase Plan
• Flexible Schedules
• Growth Opportunity
• Work/Life Balance

PNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO