Branch Office Sales Manager

Salary Range: $50,000/yr - $65,000/yr 

AAA Arizona is looking for an experienced Branch Office Sales Manager who is responsible for managing all aspects of Member Branch office, including customer service, sales, and the facility.

Responsibilites include:

• Establishing and maintaining member services.
  
• Overall operation of branch including measuring business trends, maximizing sales/profitability by developing staff, controlling expenses, shortages and all aspects of merchandising, inventory control and cash management.
  
• Implementation and maintenance of MRM and Club standards.
  
• Creating and maintaining a service environment that is totally satisfying to members.
  
• Fostering teamwork, trust and communication within departments and the Store.
  
• Creating and maintaining a motivating, challenging, rewarding and fun work environment.
  
• Overall financial performance of the Store including, the attainment of membership, insurance, travel and earnings from operations targets.
  
• Developing Store budget
  
• Preparing and reviewing reports to evaluate Store performance and recommend actions.
  
• Ensuring security of funds and facilities.
  
• Responsible for all aspects of daily operations including but not limited to scheduling, incentive administration and time sheets.
  
• Recruiting and hiring Travel Agents, Auto Travel Counselors, Member Concierge.
  
• Assisting Insurance Sales Manager with recruiting and hiring Insurance Agents.
  
• Responsible for Store employee customer service training, coaching and development.
  
• Providing the leadership and guidance necessary to achieve Store, individual and corporate goals.
  
• Evaluateing, counseling and providing direction in personal development and performance for Travel Agents, Auto Travel Counselors, Cashier and Receptionist.
  
• Developing and implementing local community based marketing plan for Store.
  
• Creating and maintaining an AAA Arizona community presence

• Must have a minimum of five years' sales management experience in a high-pressure, fast-paced, multi-task work environment.
  
• Proven success in people and sales development.
  
• Previous experience in either the Travel or Insurance industry.
  
• Bachelor's degree from a four-year college or university; two years' related experience and/or training; or equivalent combination of education and experience.
  
• Working knowledge of Windows-based computer applications and industry CRS.

Background checks and drug testing are required.