Help Desk Analyst - Contract in Cedar Rapids

Description Classification: Consulting

Compensation: $12.00 to $14.00 per hour

We are currently recruiting for a contract Help Desk/Technical Support position, expected to last through March 2010. The responsibilities of the position will include answering incoming calls and emails, for internal customers, for a compliance product for insurance companies. Issues may include software environment, server and/or desktop environment. As this is a customer-facing position, excellent communication, documentation, and customer-service skills are a must. If you have these, as well as strong PC, server, and application troubleshooting experience, please apply immediately!

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

With more than 100 locations in North America, Europe, Australia and Asia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from Internet development and multiplatform systems integration to network security and technical support. A division of Robert Half International, we were ranked number one in our industry by Fortune magazine's America's Most Admired Companies, and included in BusinessWeek's 50 Best Performing Companies. To learn more about this job opportunity, contact us today at 1.800.793.5533. Robert Half Technology is an Equal Opportunity Employer. Apply for this job now or contact our branch office for additional information:

Requirements Candidates should have 2+ years professional computer/application troubleshooting experience, preferably in a help-desk role, basic knowledge of Citrix, Windows Server 2003, Windows Vista, MS SQL Server, and intermediate knowledge of Windows XP/95/98/Me/2000. Candidates must also be able to pass a pre-employment background check.