NA-RAC Frontline Counter Sales Manager

Searching for career advancement in sales with big rewards, Hertz is offering an exciting opportunity as a Frontline Counter Sales Manager.

As a Frontline Counter Sales Manager, you are the driving force in generating sales revenue, as you manage the counter sales team in the high volume fast paced airport rental car market. You will optimize the Counter Sales and Service Representatives performance through training, coaching and mentoring for sales effectiveness.  In addition, you will direct the entire counter sales process, pricing, fleet sales strategies and much more.

Responsibilities Include:

• Maximize counter sales revenue, by exceeding performance targets
• Develop and execute effective sales strategies, in conjunction, with the local management team and Region Frontline Sales Manager, to drive sales and maintain a high level of customer service
• Train, coach and motivate the Frontline counter staff, through one-on-one interactions and group sales initiatives
• Work with local management in identifying products and/or opportunities for generating revenues
•   Communicate daily sales opportunities to the front line
• Assess operational strategies to achieve peak performance
• Review sales results and apply necessary strategies to obtain business objectives
• Monitor individual sale performance and strategize throughout the day
• Complete all reports related to mapping sales performance
• Set Frontline counter goals and monitor daily performance
• Complete verbal and written coach sessions
• Work directly with Region Frontline Sales Manager, General Manager, Area Manager and the local management team to execute action plans
• Monitor, coordinate and take daily actions on product pricing based on vehicle demands
• Identify and recommend necessary action to improve low performance
• Assist with the Frontline counter recruiting

 Job Qualifications:

• Bachelor's degree required
• Sales experience required
• Previous supervisory or management experience
• Prior experience in driving frontline sales preferred
• Experience in: sales, customer service,  leadership/development, training

Knowledge and Skills:

• Proven sales record and performance leadership
• Engagement leader - with the counter sales reps, the location's managers, the location's Area Manager, the General Manager, and the Region Frontline Manager.
• Excellent analytical problem solving skills
• Persuasive and motivational communication skills, both verbal and written
• Proficiency in Microsoft Office applications, specifically: Excel, PowerPoint and Word
• Ability to create, develop and implement motivational sales training and sales programs
• Excellent interpersonal and collaborative skills
• Time management skills, ability to multi-task in a fast paced environment and act with a sense of urgency

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EOE M/F/D/V