Field Auto Claim Service Adjuster

Description The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®” slogan. Allstate was founded in 1931 and became a publicly traded company in 1993.  
Allstate Insurance Company has an exceptional career opportunity for a Field Auto Claim Service Adjuster in the Western Los Angeles, CA county area.  In this vital role, you will be responsible for investigating accidents and evaluating and estimating auto collision damages to determine liability.  This will require travel to sites where the damaged vehicles are located, as well as in our Drive-In estimating facility.  Laptop computer technology is used to complete estimates. Job tasks also include corresponding with customers over the phone, obtaining police reports, and negotiating damage settlements.  You will be documenting claim activity on Allstate's state-of-the-art claim system, and following processes that provide fair settlements or claim resolutions, customer satisfaction and excellent cost management.

Requirements

 

Our ideal candidate has a High School Diploma/GED and at least 5 years of auto estimating experience in either an auto body shop or insurance carrier.  Candidates will also be required to have excellent customer service skills, verbal/written communication skills, organizational skills and strong computer skills.  Candidates should possess the ability to manage relationships in a fast paced environment, while demonstrating persistence and problem solving skills.  Previous use of a computer estimating system such as ADP, CCC, or Mitchell is a plus. ICAR and ASE certifications would be a plus.  Bilingual candidates are strongly encouraged to apply.

 

Since this is a field position candidates are required to have a valid drivers license and use of a working vehicle.