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Collections Representative- Call Center- Westerville, OH

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Job Snapshot
Location:
Westerville, OH 43081 (map it!Map it! )
Base Pay:
$30,000 - $40,000 /Year
Employee Type:
Full-Time
Industry:
Credit - Loan - Collections
Accounting - Finance
Banking - Financial Services
Manages Others:
Not Specified
Job Type:
Customer Service
Education:
High School
Experience:
Not Specified
Travel:
None
Post Date:
11/7/2009
Contact Information
Ref ID:
JC12457
Description Collections Representative- Call Center Experience

HLP Solutions has partnered with a leading Energy, Medica, and Transaction Processing, and Loyalty Program Company to help identify candidates with Collections Representative experience in a call center environment. Respond with a word resume and your requirements.

Basic Function:
Contact customers via telephone to collect on charged off accounts greater than 180 days past due.

Responsibilities:

  • Updates and documents account information and records.

  • Selects appropriate customer correspondence.

  • Locates customer through acceptable skip tracing techniques.

  • Adheres to collection laws and internal guidelines.

  • Analyzes customer financial information.

  • Follows prescribed guidelines for bankruptcy, CCCS fraud and disputes.

  • May request or perform account maintenance.

  • Responds to, redirects or escalates calls as appropriate.

  • Works with minimal direct supervision.

  • Performs other related duties as assigned.

    Minimum Qualifications:

  • Current performance must consistently rank in the top half of the department.

  • Minimum of three years of collection experience.

  • Ability to work a minimum of 40 hours per week.

  • Not be in any stage of corrective action (attendance and/ or performance)

    Keywords: Collections, Front End, Back End, Early Stage, Late Stage, Call Center, Skip Tracing, Bankruptcy

    For immediate consideration, send your resume to Michele Blanton at [Click Here to Email Your Resumé]

    HLP Solutions, founded in 1999, is a Recruiting and Staffing Search Firm. Our team is a select group of experienced, Honest, Loyal, and Professional talent acquisition specialists, ready to help find the right opportunity for you.

    • Requirements Bilingual,Call Center,Collections,Customer Service

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