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Front Desk Associate, Part Time

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Job Snapshot
Location:
Washington, DC (map it!Map it! )
Base Pay:
$10.00 - $15.00 /Hour
Employee Type:
Part-Time
Industry:
Real Estate - Property Mgt
Manages Others:
Not Specified
Job Type:
Real Estate
Education:
None
Experience:
Not Specified
Post Date:
10/30/2009
Contact Information
Ref ID:
KENMORE-FD.PT
Description We are seeking a Front Desk Associate for a residential building in Washington, DC. The hours required for this position are Saturday and Sunday 3pm-11pm. The Front Desk Associate will be responsible for greeting visitors, answering phone calls, and providing exceptional customer service to residents and guests of the property. The Front Desk Associate will also assist in operations of the property including ensuring building security.

Key Responsibilities:

  • Facilitate tenant maintenance requests.

  • Answer telephone calls.

  • Receive/record packages for residents.

  • Forward mail of former residents as appropriate.

  • Greet, record and announce all visitors.

  • Record resident maintenance requests. Contact on-duty maintenance engineer to respond to emergencies/lock outs.

  • Answer phones, direct calls, and take messages for manager and leasing personnel.

  • Greet rental prospects and announce presence to leasing agent.

  • Monitor building security systems.

  • Keep all doors locked except for move-ins or move-outs, and lobby door during day.

  • Control keys kept at Front Desk.

  • Control driveway parking via visitor/guest parking system.

  • Receive, transmit, and record emergency and other calls for WRIT properties.
    • Requirements
  • This position requires an outgoing, organized and customer-service oriented professional who is great at multi-tasking and who enjoys working with people.

  • Qualified candidates must have at least 1 year of customer service experience, be computer literate and fluent in English

  • Required hours are Saturday and Sunday 3pm-11pm
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