National Account Manager
National Account Manager – Job Description
In this inside sales role you will be responsible for handling a high volume of incoming calls to assist with and assess your clients’ needs. FarmTek mails over 25 million catalogs annually to our customer base and prospects. The main objective in the National Account Manager position is to assist your customers with their current needs and then build a strong relationship with each account to develop business on a long-term basis.
There is no cold calling in the position. What makes an individual successful at FarmTek is the ability to have a great conversation with your customer. You need to discover what they are using our products for, what they do as a company, farm or business and how we can become their main supplier for all the various products they need.
What is a typical day in our call center as a National Account Manager? Each day you will handle a high volume of incoming calls with customers calling to either place an order or receive price quotes and information. In conjunction with inbound calls, you are also responsible for placing outbound calls to follow up with customers, build relationships, as well as to follow up with your prospects and customers who called to inquire about prices and products. Each day you will allocate time for follow up, whether it is by phone, email or mail. Staying in front of your customers is a top priority in your development as a National Account Manager. With our base plus weekly commission structure, our average first year National Account Managers earn between $60,000 and $75,000. Our team members in their 2nd year and beyond earn between $75,000 and $100,000 per year. We offer a fantastic benefit package with medical, dental, vacation, pto, life insurance, matching 401K, profit sharing and more.
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