Healthcare Software Application Support Engineer Job#13025
(This is not a help desk job or an administrator job!)
Our healthcare enterprise software client based in the Boston area is growing in every direction. They are seeking numerous and varied software professionals for full time, direct, long term positions. While this company is very well-established, they are on an IPO track and offers include ISO along with competitive pay.
They have the first and only comprehensive healthcare payor enterprise class software package providing a means for payors to manage all aspects of their business with a single platform. This end-to-end software product not only provides a great advantage today but gives customers a huge opportunity for future growth as the many mandatory changes create a new healthcare industry and economy. Recently, they acquired a leading next-generation clinical care management software company. Thus, today this corporation has capabilities that competitors only dream about having someday in the future.
he company HAS A VISION and the leadership with a track record of entrepreneurship leading to full market maturity to be successful through this time of explosive growth. Key management has the repeatable capability to create a great culture and environment for their staff to be successful. Management fully understands it is you, the staff, who drive robust design and development, assessment of client needs and implementation of software to gain a superior market reputation of excellence.
Successful candidate will be the “go to" individual for a high visibility team healthcare software team that will support product development and integration solutions. Must have very good analytical and problem solving skills. The experience will have come from supporting n-tier enterprise applications or mission critical client server applications.
- Technical support of applications via phone, email, and Internet in a team setting
- Navigate, troubleshoot, and resolve application, system, and network connectivity issues
- Provide explanations of application functionality and usage to clients
- Document solutions to problems and contribute to knowledge base
- Collaborate with Product Development team on issue and bug resolution
- At times, provide installation and configuration support for Client Services deployment teams
- Candidate must be time flexible as the team may need to provide 24x7 client support on rotational basis
- 5 to 10% travel may be needed
Company is less than 10 years old and on IPO track with very solid finances and business. Offers include ISO. Company has a full set of benefits including relocation.
Email: [Click Here to Email Your Resumé]
Compensation: $90,000 - $115,000
REQUIREMENTS: BS or BA with 4 or more years experience supporting n-tier enterprise applications preferably in HealthCare. Strong understanding of Windows and UNIX operating systems including administration and Perl/shell scripting. Internet Technologies (HTML/ XML/Scripting/ application server such as WebLogic). A familiarity with Java or other object-oriented programming languages. Basic network administration skills . Working knowledge of relational databases and SQL. Demonstrated strong analytical, problem solving, and troubleshooting skills Demonstrated strong capacity for understanding and factoring of technical and business information Experience in HealthCare, supporting Claim processing application is a plus. Must be US Citizen or Permanent Resident.