Reports To: Retail Sales Manager
Location/Department: ./ Sales
Salary Grade: S1
FLSA Status: Full-Time Exempt
Summary: Acts as the interface between the customer and Simmons in a geographic region and is responsible for training and increasing market share with accounts in a geographical district.
Essential Duties and Responsibilities:
•Interact with Strategic Account Managers (SAMs) to understand training needs of Simmons dealers and provide appropriate feedback
•Present and communicate dealer-tailored training programs
•Educate the retail floor sales staff on the advantages and benefits of Simmons products
•Increase market share within accounts through better selling, increased floor space, superior customer service, and retail sales training
•Educate the retail principles on the profit implications of selling Simmons products
•Coordinate deliveries and returns with retailer’s warehouse in a timely fashion
•Ensure that Simmons products and marketing message are positively represented
•Observe competition impact and strategy deployment in the market and communicate observations to the RSM and SAMs
•Handle customer complaint issues
•Track and manage calls and store visits
•Manage territory and achieve targeted call frequency
•Manage roll out of new products and effectively communicate marketing message
Position Qualifications:
•Communicate dynamically and deliver presentations in small and large group settings
•Build strong customer relationships
•Maintain client confidentiality
•Proficient in the MS Office and the Internet
Leadership Skills:
•Inspire trust
•Think strategically
•Engage and inspire
•Drive for results/execution
•Focus on customers
•Adapt and learn
Education/Experience:
•1-3 years related experience
•Bachelor’s degree preferred and or equivalent work experience
Functional Skills:
•Product knowledge
•Account management
•Sales organization
•Sales team support
•Oral and written communications
•Presentation design and delivery
•Conflict resolution
Job Factors/Work Environment:
•Up to 75% travel
•Work is primarily sedentary in nature
•Frequent overnight travel and holiday and weekend hours
Major Relationships:
•Retail Sales Manager
•SAMs
•Other RASs
•Director of Sales and RSA Development
•Customer Service
•Retail Sales associates
•Retail management
•Warehouse managers
This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned.
An Affirmative Action Equal Opportunity Employer, M/F/D/V
Drug-Free Working Environment