Position Summary:

Responsible for leading the training and development organization including the strategic alignment to corporate goals, ownership of all educational content, and program delivery for the three branches of the organization.  The Manager, Learning & Development will advise the business on the most suitable learning approaches and best practices in order to increase skills and experience in leadership, sales, technical expertise and other role specific requirements.

 

General Responsibilities:

• Creates a long-term strategy to ensure that all branches of the organization support the companies strategic plan and business objectives
• Develops and delivers best-in-class customized leadership, educational, technical and industry specific programs that increase professional development and supports retention for a highly skilled work force
• Leverages a powerful framework of thought leaders, opinion leaders and partners to help achieve the learning agenda
• Provides consistent design, development, delivery and measurement of training programs
• Evaluates learning programs and instructor effectiveness through the collection of data and feedback from a variety of internal and external customers using established tools
• Advocates a learning culture in the organization, promoting career planning and employee driven learning opportunities
• Sets, fosters and continuously evolves the cultural tone of the organization in leadership, coaching, performance improvement and engagement
• Manages the training budget and related expenses

 

• Bachelors Degree in Instructional Design, Training, Education or equivalent experience
• Minimum of 7 - 10 years of managing employee and customer education and training programs
• Full range of Training & Development competencies including training delivery, evaluating learning impact, managing learning programs and instructional design  
• Extensive experience in leadership development
• Excellent strategic development, project management, time management and organizational skills that will be effective for staff, associates and business partners
• Ability to facilitate cross-functional teams to achieve departmental goals
• Knowledge of and experience with e-learning technologies, content design and development
• Perform as a dedicated team player, capable of operating effectively with a minimum of direction, and enjoy significant operational interaction with senior corporate executives.
• Flexibility to travel as needed to support training goals