Operations Analyst - Customer Service Uline US-WI-Northern Lake County, IL 5/28/2013 Save Job Sign in Now >> Email Print Report Apply Now Job Description Operations Analyst – Customer Service Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 3,100 bright, career-minded individuals across the U.S., Mexico and Canada. At Uline, we're energetic and passionate about what we do. Because of our continued expansion, we seek qualified candidates who share our vision, values and commitment to superior customer service. Uline seeks a Customer Service Operations Analyst at its Chicago Branch in Waukegan, IL (south of Milwaukee, Wisconsin). POSITION RESPONSIBILITIES Work closely with Customer Service management on important issues and projects. Assess and document existing business procedures. Develop recommendations for new methods / procedures, implementation plans, schedules and written reports for management to evaluate. Maintain recordkeeping database and produce reports. Review reports and recommend productivity and efficiency improvements. Research and analyze other comparable organizations / operations. MINIMUM REQUIREMENTS Bachelor's degree. 2 to 3 years as an Operations Analyst. Excellent problem-solving and organizational skills. Ability to build relationships with management and employees. MS Office (Access, Excel) expertise, as well as SQL experience. Strong written, verbal and interpersonal communication skills. BENEFITS Complete insurance coverage – medical, dental, vision, life. 401(k) with company match. Generous paid time off. Tuition reimbursement. 3 bonus programs. Job Requirements Please visit www.uline.com/jobs to learn more about our job openings and benefits package. HOW TO APPLY Please click the “APPLY" button to submit your resume for immediate consideration! EOE m/f/d/v Skills Requirements: OPERATIONS, ANALYSIS, ANALYST, ANALYTICAL, RESEARCH, WRITING, BUSINESS OPERATIONS, RECORD KEEPING, DATABASES, CUSTOMER SERVICE Job Snapshot Other Pay Salary based on experience Employment Type Full-Time Job Type Customer Service, General Business, Strategy - Planning Education 4 Year Degree Experience At least 2 year(s) Manages Others No Required Travel Not Specified Job ID 3675 Apply Now CareerBuilder Tip: For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more. By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions. Advertisement
