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Call Center Representatives

Job Description:

CALL CENTER REPRESENTATIVES



Cellular Sales is now hiring enthusiastic part-time and full-time Call Center Representatives who are motivated and goal oriented with customer service, sales or call center experience.  We are looking for individuals with a willingness to contact existing customers, service their account and possess a talent for selling along with excellent data entry skills.
 

Duties to include:
   

  • Place Outbound Calls to Verizon Wireless Customers
  • Analyze customer's account to make recommendations for equipment upgrades, price plan changes and data features.
  • Monitor the Competition
  • Resolve Customer Complaints
  • Contribute to Team Effort and Success
  • Maintain Professional and Technological Knowledge of Cutting Edge Technology
     

Cellular Sales offers:
 

  • A Dynamic Team Environment
  • The Chance to Work with the Largest Exclusive Dealer in each of our Operating Regions
  • Additional Bonus Incentives for top Producing Representatives
  • Opportunity for Growth and Advancement

 


Shifts: PLEASE CONTACT FOR MORE INFO

***starting pay for this position is $10 per hour plus incentives



Job Requirements:

  • Call Center or Sales and Customer Service Experience Required
  • Experience with Microsoft Word and Excel
  • Ability to use web applications and email
  • High School Diploma or Equivalent Required
  • Effective Verbal, Written and Interpersonal Skills
  • Positive Attitude
  • Strong Sales and Negotiating Skills
  • High Energy Level, Self-Motivated and Very Articulate
  • Eagerness to Learn New Devices and Technology
  • A Willingness to Generate and Follow up on Leads over the phone


We operate nearly 550 retail stores coast to coast with over 19 years of positive growth. For more information please visit us at www.joincellularsales.com  
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Job Overview:
Base Pay: N/A
Other Pay:
EmployeeType: Full-Time
Industry Type: Sales - Marketing
Telecommunications
Wireless
Required Education: High School
Contact: Mark Dugger
Fax: Not Available 		Location: Knoxville, TN (map it!Map it!)
Experience: At least 1 year(s)
Manage Others: No
Required Travel: Not Specified
Ref ID: Not Available
Phone: Not Available



Cellular Sales is an exclusive retailer for Verizon Wireless products and services. Currently, we operate over 550 retail locations nationwide with over 3,500 sales professionals. Since 1993, we have experienced over 19 consecutive years of positive growth.

We believe that your income potential reaches beyond our retail walls and encourage a hybrid sales approach including both inside and outside sales. We promote a healthy balance between work and personal time.

We strive for a culture that embraces teamwork, creativity, and passion. Our dynamic sales team shows long term focus by serving every customer with the intention of building a relationship that results in customer loyalty and referrals.

Join Us.
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  • Call Center RepresentativesCellular Sales a Premium Authorized Verizon Wireless Retailer

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