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| Company: |
Emerald Resource Group |
| Base Pay: |
$0.00 - $10.00 /Hour |
| Other Pay: |
Commission |
| Employee Type: |
Full-Time |
| Industry: |
Retail
Wireless
Consumer Products |
| Manages Others: |
No |
| Job Type: |
Customer Service
Retail
Sales |
| Required Education: |
High School |
| Required Experience: |
Not Specified |
| Required Travel: |
Not Specified |
| Relocation Covered: |
Not Specified |
| Reference ID: |
RAB2 |
| Location: |
Cleveland and Akron surrounding areas
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| Contact: |
Rita Battaglia |
| Phone: |
Not Available |
| Email: |
Send Email Now |
| Fax: |
Not Available |
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Emerald Resource Group is a professional staffing and solutions firm that specializes in the Information Technology Industry. We provide staffing services in both contracting and permanent roles for some of Fortune 500s best companies.
Emerald Resource group believes that the single greatest competitive advantage any company can have is excellent people. We follow a regimented process for discovering exceptional people and introducing them to exceptional companies. With over 20 years of experience in the recruiting industry, we have become a leader who our clients can trust to always achieve great results for all parties involved. We offer the highest level of confidentiality and remain committed to your success long after a projects completion.
Learn More about Emerald Resource Group
Visit Our Website
Description:
The Communication Specialist meets minimum monthly sales goals, while providing excellent customer service and building important relationships with the customer base. This individual interacts with customers daily in an effort to ascertain their needs, and then meets their needs by explaining the benefits and use of products and services and making recommendations based upon the needs of the customer. This individual processes sales transactions, service contract agreements, and customer returns in a professional manner. This individual also keeps the store clean and presentable in order to maintain the most inviting environment for our customers
Duties:
- Meets minimum standard of monthly sales goals by providing excellent customer service.
- Provide first-rate Customer service and builds relationships with customer base, selling phones, devices, services, and accessories.
- Greet every customer every time they enter the store. Ascertain what each customer wants or needs.
- Describe the merchandise and services being offered, explaining benefits for both, use of merchandise, and terms of service agreements to customers.
- Recommend services based upon customer needs.
- Answer questions accurately regarding the store, its merchandise, and its services.
- Compute sales prices, total purchases and receive and process cash or Credit Card payments.
- Prepare sales receipts and sales contracts.
- Maintain knowledge of current promotions, and policies regarding payment and exchanges.
- Demonstrate proper use and operation of merchandise.
- Prepare merchandise for purchase.
- Assist in the Loss Prevention of the company's products and merchandise.
- Exchange merchandise for customers and accept returns in compliance with the company rerun policy and procedures.
- Clean shelves, counters, and tables, ensuring the store is presentable at all times.
- Mathematics: Knowledge of arithmetic as related to customer transactions.
- Knowledge of principles and methods for showing, promoting, and selling products and services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Good interpersonal, verbal and written communication skills.
- Computer skills
- Ability to multiple-task and work in a fast paced retail environment.
- Ability to maintain confidentiality with customer and company information.
- Critical thinking skills.
Qualifications:
- HS Diploma or equivalent.
- Six months of experience working in a sales environment.
- Prior Experience in a quota-based sales environment preferred but not required.
Join Our Talent Network
*Next step: Please submit your resume, and someone will call you to discuss your qualifications further*
Contact:
Rita Battaglia
Emerald Resource Group
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