Work from Home!!
Get more hours back in your personal life by saving time on your commute! This is a great Virtual Call Center /Work at Home opportunity to work with a company who has experienced tremendous growth!
Technical Customer Service Representatives
Staffmark is recruiting candidates who seek employment with a fast growing company who has been an industry leader in product protection plans and buyer protection programs since 1983. Read on... it gets even better! Various schedules are available for you to work from home in your own office! Save on drive time and transportation costs! Full-time & Split Shifts available! We have openings for over 100 people to enter a 6-week paid-training program with the opportunity to convert to the customer’s payroll after 90 days.
In addition to call center advancement opportunities, our customer offers a comprehensive benefit package upon permanent hire that includes:
- 2 merit increases per year
- Free Customer Product (a monthly service that will save you $130 a month)!
- Incentive & Award Programs
- Group Insurance Plan
- Advancement Opportunities
Job Description
- Attend virtual customer service training classes to learn the job from 10:00am - 7:00pm EST Monday through Friday for 6 weeks
- Receive inbound calls from your home office, assist customers with troubleshooting technical issues, programming, equipment, and account needs to ensure one call resolution
- Offer enhanced services to customers
- Meet daily quality goals and customer survey performance metrics
- Provide outstanding customer service support
- Communicate company policies to customers
- Utilize call center computer technology to input, track and report customer issues
- Work EVENING SCHEDULE that includes SATURDAYS AND SUNDAYS once training is complete.
- Meet daily schedule adherence requirements and maintain excellent attendance
