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Company Overview 

Allconnect is a leading consumer services company based in Atlanta, Georgia. Allconnect helps consumers make wise, cost-effective decisions by explaining the options, service plans and service providers available across a broad array of home services including home phone service, cable, satellite, high-speed Internet and communication bundles. Through its integration with over 200 service providers, Allconnect allows consumers to order or switch services with a single phone call or online transaction.

Allconnect's primary customer acquisition channel is through exclusive agreements with the nation's largest and most respected electric utilities. Under Allconnect's highly entrenched business model, the consumer pays nothing for the services provided by Allconnect; service providers pay Allconnect a fee for selling their services which Allconnect then shares with the electric utility or other acquisition partner. Allconnect provides deep expertise, special promotions and a one-stop, seamless consumer experience on behalf of trusted providers such as Comcast, Direct TV, Dish Network, AT&T, and Verizon.

Allconnect was named one of Atlanta's 50 fastest-growing privately-held companies by the Atlanta Business Chronicle in 2003 and again in 2010. The company won the Verizon Supplier Excellence Award and was ranked 73 on the Inc. 500 list of fastest growing private companies in 2005. Inc., magazine's Inc. 500/5000 list recognized Allconnect again in 2006 and in 2010. In 2009, Allconnect received the EvenBetter Performance Award from HyperQuality a provider of third-party quality assurance and business intelligence related to contact centers. In June 2010, Allconnect was named to Georgia Trend magazine's Fast 40 list, recognizing the state's fastest growing companies.


 

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Job Description 

Allconnect is a leading consumer services company based in Atlanta, Georgia and its newest Sales Center is located in Lexington, Kentucky.  The Lexington Sales Center was just named one of the Best Places to Work in Kentucky for 2013. 

Allconnect Home Services Consultants receive inbound sales calls from customers that are transferred to Allconnect from utility companies across the country.  They sell Cable and Satellite TV, Internet, Phone, Home Security, and more from top providers like Dish Network, DirecTV, AT&T, Verizon, Charter, Comcast, Time Warner and ADT. The Home Services Consultant first gathers information from the customer and then recommends various products/services to meet the customer’s home services needs.


At Allconnect, we first provide our employees with the tools and opportunities to be financially rewarded for their performance.   We also give them a path to grow their careers. With our rapid growth Allconnect focuses on developing employees and promoting from within. We recognize and reward those that demonstrate commitment to providing outstanding client satisfaction, corporate citizenship and leadership by example. Top performing agents make more than $25 an hour (base + commission) with performance incentives that include company-paid vacations to locations such as Puerto Rico, Mexico and California. This is NOT a work from home position.

  • Utilize consultative selling techniques to present key selling points, features and benefits while remaining focused on the customers' needs and expectations 
  • Demonstrate professionalism and commitment to the role through superb attendance, punctuality and strong adherence to our code of conduct
  • Demonstrate persistence, overcome objections and strive to improve your skills and sales performance
    Effectively communicate and build relationships with customers to provide a world class customer experience
  • Consistently reach monthly, quarterly, and annual sales objectives
  • Effectively execute the entire sales process from opening to close

 


 


Job Requirements 

  • 2 years of work experience in an inside phone sales, commissioned sales or call center environment is preferred
  • Minimum 6 months related experience selling to individual consumers
  • Proven track record at achieving sales goals and high client satisfaction results
  • Ability to communicate clearly and effectively, both oral and written
  • Ability and willingness to work a flexible schedule including weekdays, Saturdays and occasional holidays
  • Computer skills that include typing, understanding of commonly used software programs and the ability to navigate and learn to use proprietary programs
  • Highly self motivated, energetic and results oriented
  • Detail oriented in order to ensure accuracy of information delivered to consumers and recorded for processing
  • Ability to understand product/service and communicate features and benefits during sales calls
  • Ability to build strong personal relationships over the phone and to work effectively as part of a team
  • Ability to communicate easily with a wide range of individuals with a strong phone presence
  • HS Diploma or GED required
  • 2 years of post high school education is highly desirable



 

 

 

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