Flagstar Bank is seeking a dynamic, sales-oriented individual to join our team as a loan officer. Focusing on retail lending, this individual will be responsible for originating quality loans for appropriate amounts, rates, and terms that comply with guidelines. Looking for someone who has the desire to join a national lender with the ability to lend in all 50 states.

• Answers all customer inquiries in a professional manner.
• Assists in the planning and implementation of sales and marketing programs.

• Determines potential customer needs and sells the appropriate product.

• Develops new business through a variety of means including Internet based mortgage leads, telemarketing, assigned lists and prospects, referrals, direct mail prospects and other sources that derive from special marketing campaigns.

• Establishes a referral base to generate business.

• Obtains all information deemed necessary to process loan requests in a timely manner, including credit reports, income verification, appraisals and lien searches to analyze and provide insight where appropriate.

• Provides assistance to applicants and resolves issues that may arise between application and settlement.

• Provides potential customers with exceptional customer service.

Qualifications:

• High school diploma or GED required.

• Prior mortgage sale experience required.

• Knowledge of various product and underwriting guidelines required.

• Exceptional customer service and sales skill.

• Excellent verbal and written communication skills.

• Demonstrated poise, tact and professionalism required.

• Strong organizational skills with close attention to detail.

• Ability to work under minimal supervision.

• Competently utilize computer software – MS Word, MS Excel, databases, email and the Internet are an integral part of day to day activity.