Scheduling Coordinator

SOMNIA, INC. 

TITLE:                                               Scheduling Coordinator

ADMINISTRATION:                       Scheduling Supervisor              

REPORTS TO:                                  
 

Essential Duties & Responsibilities:

·        Schedule all anesthesia cases in all states (NY, NJ, CT, PA, NC, GA, KY)

·        Remain On-Call 24 Hours/Day year round including weekends and holidays (Answer all e-mails, blackberry pages, and cell phone)

·        Take emergency calls and rearrange schedule accordingly to ensure adequate coverage to all locations before scheduled start time

·        Intake all scheduling related phone calls, faxes, e-mails, blackberries, etc.

·        Answer all patient and client questions regarding fees, anesthesia, physician’s backgrounds, etc. (Make requests for credentials and fax to client if necessary)

·        Accommodate patients and clients by taking requests for specific physicians on particular dates of service  

·        Maintain a 3 to 4 physician core group per client (Assign only familiar docs to each facility)

·        Maintain physician and client restrictions (Use to keep track of which physicians are not allowed or refuse to work at particular facilities and/or specific surgeons on certain days)  

·        Obtain new client information and update on AtStaff Scheduling Software  

·   

Work Activities:

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Work Context:

Face-to-Face Discussions — Face-to-face discussions with individuals or teams in this job required.

Electronic Mail — Frequent use of electronic mail needed.

Work With Work Group or Team — Working with others in a group or team in this job necessary.

Telephone — Frequent telephone conversations in this job required.

Contact With Others — This job requires the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it.

Freedom to Make Decisions — Autonomy needed.

Structured versus Unstructured Work — This job is highly unstructured for the worker which allows the worker to determine tasks, priorities, and goals.

Coordinate or Lead Others — Coordinating others is of high importantance.

EOE

Activities include scheduling for over 50 physicians and 100 facilities in various states, managing vacations and personal day requests for all physicians and both weekly and monthly calendars.