Thomasville Home Furnishings, the creator of beautiful Home Interiors for over 100 years, is seeking a Showroom Store Manager for our retail store located in O'Fallon, Missouri.
Job Summary:
Provide the leadership necessary to achieve projected sales goals while ensuring complete customer satisfaction at all times. Conduct yourself as a coach who observes and facilitates necessary change to achieve company goals. Partner with each design consultant to ensure they are working within a system where the team can consistently meet its goals. Provide direction and guidance to all employees that will maximize their full potential.
Essential Functions of Job:
Oversee Design Consultants, Visual Merchandiser and Office support personnel.
Achieve sales goals through the recruitment, development, training, coaching and management of the design consultants. Evaluates needs and strengths of your design consultant team members on a continuous basis. Utilize training tools provided by the Company to ensure your team’s success.
Effectively manage customer contacts and relationships to improve customer service, build sales volume, improve designer effectiveness and increase overall customer satisfaction.
Establish individual sales goals and hold design consultants accountable for achieving foals. Work as team with design consultant and customer.
Create and nurture a positive team environment and a high level of energy and ambition with employees to ensure sales growth.