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The Town Sports International (TSI) network of health and fitness clubs is the largest in the northeastern United States. In its 34-year history, the TSI network has grown to include more than 165 high quality health and fitness facilities in four major metropolitan areas-New York, Washington, D.C., Boston, and Philadelphia-with membership totaling more than 500,000. The TSI network includes clubs operating under four brand names: New York Sports Clubs, Washington Sports Clubs, Boston Sports Clubs, and Philadelphia Sports Clubs. There are also three locations in Switzerland.
Learn More about Town Sports International
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| Company: |
Town Sports International |
Required Education: |
Not Specified |
| Job Type: |
Management |
Required Experience: |
At least 1 year(s) |
| Base Pay: |
N/A |
Required Travel: |
Not Specified |
| Other Pay: |
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Location: |
 US-NY-Baldwin Place
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| Employee Type: |
Full-Time |
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| Manages Others: |
Yes |
| Relocation Covered: |
Not Specified |
| Industry: |
Exercise - Fitness |
| Reference ID: |
Not Available |
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Fitness Service Manager
This description is an overview of the type and level of work performed and is not intended to be all-inclusive. The company reserves the right to modify the duties and responsibilities specified in the position description at its discretion. Duties other than those specified may be assigned.
Scope of the Position
The Fitness Service Manager is a critical role for building success within each fitness club. The Fitness Service Manager is responsible for improving the performance of the Fitness Department by working closely with staff to help them meet and exceed revenue and personal development goals. The Fitness Service Manager is expected to hold their fitness department to the highest standards and maintain consistent and effective communication to help the club and its staff succeeds.
By consistently following Town Sports International's systems and procedures and by coaching and supervising employees to ensure a high level of customer satisfaction, Fitness Programming Managers will achieve success.
Essential Functions
- Work with corporate, area and club management to recruit, hire, train and develop staff.
- Coach staff towards established Personal Training revenue goals and hold them to consistent, measurable, standards to assist them in developing within their roles and beyond.
- Ensure the accurate reporting of all personal training income and department payroll expenses.
Credentials and experience
- Minimum of twelve months prior management experience, preferably in a health related field
- Previous experience as a fitness trainer and/or group fitness instructor
- Certification in ACE, ACSM, AFFA, NSCA or
- Bachelor of Science Degree in Exercise Science, Physical Education or Exercise Physiology
- CPR Certification
- Foundations Part I and II, Quick Fit, and NFSO through TSI’s in-house certification
Knowledge, Skills, and Abilities
- Service oriented attitude towards members
- Positive managerial attitude and an ability to communicate effectively with all staff
- Thorough knowledge and understanding of all exercise equipment. Ability to coordinate the repair, maintenance, and cleaning procedures for all equipment.
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