Job Overview
Company: WorldStrides
Base Pay: N/A
Other Pay:
Employee Type: Full-Time
Industry: Education - Teaching - Administration
Travel
Other Great Industries
Manages Others: No
Job Type: Accounting
Finance
Management
Required Education: 4 Year Degree
Required Experience: At least 3 year(s)
Required Travel: Negligible
Relocation Covered: Not Specified
Reference ID: Not Available
Location: 590 Peter Jefferson Parkway
Suite 300
Charlottesville, VA 22911 (map it!Map it!)
Contact: Jeremiah Hovis
Phone: Not Available
Email: Send Email Now
Fax: Not Available


Company Overview

In 1964, a middle school social studies teacher from Chicago discovered the incredible experience of traveling to Washington, D.C. with his students. He was so encouraged by the powerful effects travel had on his students, he left teaching in 1967 to create Lakeland Tours - an educational student travel organization. Through his vision, the company has become the industry leader in student travel.

Since then, the company has worked with thousands of teachers and schools from all 50 states and several foreign countries. In the late 90s, Lakeland Tours merged five of the country's leading student travel companies: American Student Travel, Educational Field Studies, Heritage Festivals, Bowl Games of America, and Wider Horizons.

As many as 200,000 students in a given year travel with WorldStrides to destinations throughout the United States and the world. WorldStrides is the only company of its kind to be a supplemental education provider.


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Job Description 


Account Manager (please include a cover letter when applying)

WorldStrides
  is the largest and most trusted educational student

travel company in the country, providing a variety of educational travel programs to more than two million elementary, middle, and high school students since its inception in 1967. WorldStrides offers an excellent benefits & compensation package and a great working environment.

 

Our Account Managers work with our Program Leaders (teachers) to effectively coordinate the planning of group travel for our educational travel programs.  The current open position will support our history programs programs.  For more information on our programs, please see www.worldstrides.org. The key responsibilities of the role are to:

 

  • Work with each Program Leader (from 60 to 80 accounts) to develop the trip itinerary and details.
  • Provide excellent internal and external customer service.
  • Maintain a strong relationship with each Program Leader (teacher or school administrator) through consistent and meaningful contact.
  • Work with other WorldStrides departments to provide a high level of customer service and unsurpassed tour product.
  • Function as a contributing member of the account manager team through open exchanges, assisting other team members as needed, and by partnering with the Account Support Representative.
  • Meet or exceed the goals to retain our existing customers and to maximize student group size.

 

Qualifications: 

  • 3 years of proven excellence in a customer service or account management environment. 
  • Teaching or/and travel industry experience a plus.
  • College degree preferred. 
  • Excellent time management and organizational skills.
  • Strong attention to detail.
  • Very strong interpersonal skills, with a positive, solution-oriented attitude. 
  • Ability to balance customer service concerns with business considerations. 
  • Good verbal skills, clear and professional telephone demeanor.
  • Basic computer skills.

To apply please click on the link below and also include a cover letter:

http://tbe.taleo.net/NA7/ats/careers/requisition.jsp?org=WORLDSTRIDES&cws=1&rid=20
 


Job Requirements 

Please see job description
 

 

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