Classification:  Customer Service

Compensation:  $10.45 to $12.10 per hour

A few Customer Service Representatives are needed for a fast growing company that caters to the construction industry. This position involves heavy research using the Internet as well as data entry within MS Word, MS Excel and internal software. This Customer Service Position also involves medium-heavy phone work (approximately 30 calls per day). Customer Service Representatives will be calling sources to obtain bidding information and documents. You must be able to build and maintain productive relationships with industry sources through scheduled and sustained contact by mainly phone and e-mail. Will be responsible for finding new sources through Internet and other secondary sources for published industry information. Will create and update reports by gathering information from local sources such as general contractors, architects, engineers, developers, construction manager, owners. These Customer Service Representatives will also work closely with other internal staff to coordinate delivery and processing of plans. To be successful in this role, one must stay well-informed regarding new industry developments.
Other responsibilities for these Customer Service Representatives include attending and participating in meetings, completing daily and monthly reports as assigned, preparing check requests for plan fees and/or deposits on plans as needed, other clerical functions and projects will be assigned.
To be considered for this great opportunity with potential for advancement, please call OfficeTeam today at (513) 563-2380.

Call Center Experience - At least 1 year
Heavy Internet research and phone work
Be able to work at your computer station for long periods of time and have the ability to build rapport with clients and potential clients.
Must have the ability to work independently as well as within a team, must be detail oriented and have the ability to multi-task since working within a fast paced environment and be highly motivated and have the desire to consistently meet or surpass set goals.
Software requirements include a strong working knowledge of MS Excel, MS Word, Internet browser and a typing speed of 35 wpm with minimal errors.

OfficeTeam is the world's leader in specialized administrative staffing, offering job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. We are faster at finding our administrative professionals great job opportunities because our staffing managers connect with nearly 90,000 hiring managers in North America every single week. Additionally, we provide one of the industry's most competitive training, benefits and compensation packages. Contact us today at 1.800.804.8367 to learn why Fortune magazine just ranked us #1 in our industry on their list of America's Most Admired Companies. OfficeTeam is an Equal Opportunity Employer. Apply for this job now or contact our branch office for additional information: Office Location Information.