Division: Mortgage
FlsaStatus: Non-Exempt
EmploymentType: Regular
GENERAL FUNCTION: Responsible for performing a wide range of duties related to customer service to our clients as it pertains to clearing loan conditions rendered by underwriting and to ensure credit guidelines are met. Proactive communication to both internal & external clients as well as serving as a resource to underwriting questions & loan scenarios. DUTIES AND RESPONSIBILITIES: * Utilize systems in place, including automated underwriting to ensure credit guidelines are met. * Manage expected service level related to condition clearing. * Review and manage pipeline to ensure maximum pull through rate. * Serve as main communication point as it pertains to loan status, loan scenarios and credit guideline criteria. * Provide feedback to both Account Executives & Wholesale Brokers. * Provide support to Operations team and Sales team. * Monitor the appraisal email inbox for receipt of appraisals & loan conditions. * Review appraisal reports for acceptable values. * Issue final loan approval based on receiving & reviewing acceptable underwriting documentation. * Perform verbal employment verifications prior to loan closing. * Maintain knowledge of Fifth Third Mortgage Company policies and procedures, in addition to private investor and portfolio Credit Policy and Guidelines. SUPERVISORY RESPONSIBILITIES: None

 

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. As of December 31, 2011, the Company has $117 billion in assets and operates 15 affiliates with 1,316 full-service Banking Centers, including 104 Bank Mart® locations open seven days a week inside select grocery stores and 2,425 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Investment Advisors. Fifth Third also has a 49% interest in Vantiv, LLC, formerly Fifth Third Processing Solutions, LLC. Fifth Third is among the largest money managers in the Midwest and, as of December 31, 2011, had $282 billion in assets under care, of which it managed $24 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ® Global Select Market under the symbol "FITB."