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Help us lead the next revolution in health care.

Clinical Careers at UnitedHealth Group. The days when people only connected with health care when they were sick are over. Today, we’re leading the health care revolution with a growing array of proactive, holistic tools and resources to encourage total well-being for millions of our customers. our integration model and network of over 80,000 providers allows us to affect meaningful change on a huge scale, and positions us well ahead of our competitors. We’re going beyond basic care to health programs integrated across the entire continuum of care. We’re inventing the future of health care. Join us. Change your life by doing your life’s best work.SM

Clinical Supervisor - San Francisco, CA

Job Description:

For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and referrals to EAP/behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(SM)

Clinical Supervisor for Optum Behavioral Employee Assistance Program

Licensed LMFT, LSWs, LPCs, PhD's


 Are you a licensed mental health professional with a background in the Employee Assistance or Behavioral Health Care industry and Supervisory experience? Are you a clinician who has worked in a mental health or chemical dependency role in direct service or utilization review?     

Bring your clinical experience to a rewarding position on a fast-paced, supportive team. We're looking for clinically curious, passionate, dedicated professionals to fill telephonic-based EAP Supervisor role in our San Francisco Office. 


  • Conduct individual and team meetings to manage performance and adherence to company policies and practices

  • Oversee day to day operations of the call center, including scheduling, maintaining coverage and assisting EAP Counselors with their calls

  • Act as a liaison to Account Management and non-business hours teams

  • Respond to escalated issues to ensure seamless service to our members

  • Update team on new workflows and policy/procedure changes

Job Requirements:


  • Current, unrestricted Behavioral Health license in the State of California (LMFT, LPCC, LCSW, PhD/PsyD or RN with BH experience)

  • A minimum of 3 years of post-Master's clinical experience

  • A minimum of 1 year of experience directly supervising staff

  • Demonstrated ability to use a PC in a Windows environment


  • Prior EAP experience

  • Experience in a managed care setting

  • Call center experience

  • EAP certification

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Keywords: Employee Assistance Program, EAP, Supervisor, Manager, Behavioral Health, LMFT, LPCC, LCSW, PhD, PsyD, Psychologist, Counselor, Social Work's Advice

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Job Category: Nurse
Health Care
Job Reference Code: UHG-538347
Position Type: Full-Time
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  • Clinical Supervisor - San Francisco, CA @ UnitedHealth Group

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