Combined Insurance


Job Description
ACE INA is the U.S. based division of the ACE Group of Companies, which provides insurance and reinsurance
for a diverse group of clients around the world. Through subsidiaries of the ACE Group of Companies, ACE INA
offers a broad array of sophisticated property, casualty, accident and health, and financial products, and risk
management services to corporate and consumer clients across the U.S. A global insurance & risk management
company, ACE has offices in over 50 countries and doing business in 130 countries.
MARKET DIRECTOR
The Market Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems.
The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing Territory Managers (TMs) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market
Responsibilities:
� Distribute internal leads to Territory Managers (TMs) and oversee TMs in lead distribution to Agents
� Receive externally generated leads, distribute to Territory Managers immediately and ensure timely contact and reporting of disposition
� Field train Agents at MD�s discretion
� Review post sales documentation received from TMs
� Collect and report market results to Divisional Office on daily, weekly basis as instructed
� Ensure customer service requests received at Market Office are handled appropriately
� Host the following meetings:
•Monthly full day meeting with entire market team
•Monthly full day meeting with new Agents
•Bi-weekly full day meeting with all TMs
� Attend each territory team�s morning meeting whenever possible
� Deliver training at each territory team�s morning meeting once every 2 weeks
� Attend team check-ins at his/her discretion
� Work with appropriate sources to identify potential Agent candidates
� Perform interviews and select candidates for field demos
� Work with TMs to make final hiring decisions
� Analyze/manage performance of all territories, Agents, Account Executives and TMs
� Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market
� Ensure that TMs consistently have a team of at least 4-5 Agents reporting to them
� Field train TMs and other key players
Competencies:
� Capacity to manage and lead a sales team
� Outstanding teambuilding skills
� Strong communication and organizational skills
� Demonstrate sound judgment and decision making
� Ability to attract and assess talent
� Good coaching and mentorship skills
� Maintain high ethical standards
� Ability to problem solve
� Demonstrate innovation and creativity
� Ability to achieve or exceed business goals
Requirements:
� Successful and stable work history
� Minimum of 7 years Insurance Sales/Management experience required
� Demonstrated leadership skills
� Intermediate PC skills required
� College Degree preferred
� Life, Accident, and Health license required prior to employment date
ACE offers a competitive salary plus cash bonus, equity opportunities and comprehensive benefits package
including life, health and dental, vision, a generous retirement savings plan with company match, disability
coverage, stock purchase plan, flexible spending accounts, and tuition reimbursement.
Sound like the right job for you? If you would like additional information about ACE INA, please visit our
website at http://www.ace-ina.com/
ACE INA is an equal opportunity employer and our employment decisions are made without regard to race,
color, religion, age, gender, national origin, disability, handicap, marital status or any other status or
condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.
In order to be considered an applicant for employment with ACE, all applicants must go to ACEs website at
www.ace-ina.com to apply for the position(s) of interest and complete an online application (found under
Careers at ACE in the upper right hand corner of the homepage). If you do not complete the online
application, you will not be considered an applicant in accordance with ACEs policy.
Job Requirement
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