Automotive Facility Manager Jobs in Charlotte, North Carolina

The American Automobile Association was founded in 1902 when there were only 23,000 motor vehicles and almost no highways in the United States. As times changed, AAA identified the public’s most pressing needs and focused on a two-fold purpose. First, to provide personal, specialized services to members such as emergency road service, travel and touring information, travel agency assistance, new car buying, insurance counseling, automotive repair, and a wide range of other services. Secondly, to work for the improvement in motoring and travel conditions in the areas of safety, highway, legislation, and taxation.

AAA Carolinas, as a member of the AAA family, is headquartered in Charlotte, NC and is a diverse organization with a strong presence in the automobile, travel, and insurance businesses. Overall, our organization has over 1300 employees and has a membership exceeding 1.7 million members. We are one of the largest and fastest growing of all the AAA clubs and are proud to serve our customers in North and South Carolina.

The culture of AAA Carolinas can be summed up in one word – WOW! We want to WOW our customers – both internal and external. We look for those people who are dedicated to taking care of their customers, who think of solutions and who act. The successful AAA employee understands our mission and is dedicated to getting the desired results.

The right employee:

• Enjoys serving others
• Thinks and acts
• Manages multiple tasks simultaneously
and successfully
• Has a genuine positive attitude
• Operates with confidence
• Is driven, resourceful, and enthusiastic
• Understands the business

AAA Carolinas operates at a very fast pace and places a high priority on success. At the same time, we believe in an enjoyable workplace environment. We value positive working relationships where each employee looks forward to coming to work each and every day.

At AAA, we know that the way we set ourselves apart from everyone else comes down to the people who make up our family of companies. By providing Personal Positive Interactions, our team makes us successful.

Automotive Facility Manager

There’s So Much More to AAA Than Roadside Service!

Not only can AAA help you with a roadside emergency, but we can keep you from getting there by maintaining and repairing your vehicle before you travel!

Explore Our Automotive Service Manager Positions at Our Car Care Centers!

In this role, you will enjoy interacting with customers as you assist them with their automotive care needs.

Responsibilities:

Operate the Car Care facility
Oversee service and budgetary goals relative to automotive repairs and related service to customers
Manage, maintain and build quality customer relationships
Oversee staff at facility and workflow of the Car Care Center
Train and advise staff, involvement in employee selection

Our Benefits Are What You Would Expect From AAA!

At AAA, we know that the way we set ourselves apart from everyone else comes down to the people who make up our family of companies. That’s why we take care of our employees by providing exceptional compensation and benefits to support a healthy, happy lifestyle!

Our Program Includes:

Health/Prescription Drug Insurance Plan-Major medical plan (85/15) with $10 co-pay for generic medications.
Dental Insurance-Full dental plan with 100% coverage for preventative services.
Vision-Network plan offers access to exams and materials for $10 co-pay.
401(k) Retirement Savings Plan-Eligible the 1st of the month following hire date. Company matches 50% up to first 6% of salary.
Life Insurance-Company paid benefit—equivalent to one times salary (min $25,000/max $200,000).Option to increase coverage

Additional Benefits:

Family Weekends – AAA Car Care employees will have the opportunity for a quarterly “Family Weekend'. Once per quarter, Car Care employees will be scheduled with a 4-day work week in which they will have a Friday-Monday off!
ASE Certification Program – AAA Car Care will pay the testing fees for employees taking the ASE certification test(s).
Training and unlimited opportunities for professional growth
Flexible Medical & Dependant Care Spending Account (FSA)
Wellness Program
Dependent Life Insurance
Voluntary Insurance
Employee Assistance Program
Free Basic AAA Membership

Apply today and join the club...the AAA family of employees!

REQUIREMENTS:

This position involves heavy customer interaction and therefore requires a dedication to superior customer service. In addition, we seek:

High School diploma or equivalent
3+years of experience with automotive and/or truck systems and technical resources
Knowledge of equipment/tool operation and diagnostic/repair procedures
Sales skills and ability to make appropriate service recommendations
Good verbal and written communication skills
Solid typing skills-must be able to enter data accurately and quickly
Ability to problem solve in an efficient and effective manner
Open to working on Saturdays

*Car Care applicants must pass drug screen, criminal background check and Motor Vehicle Report

Almost there!