HLE Branch Manager

Do you thrive in a fast pace environment where you are faced with challenges and shifting priorities? Are you an enthusiastic individual who is a decisive self-starter with the competitive drive to win? If you prefer a professional workplace where you can meet new people and focus on all aspects of growing a business then we are looking for you be a Branch Manager.

If this sounds like you then come aboard and join the Hertz Team!

As a Branch Manager...

You'll develop and maintain an effective marketing plan which details the steps to take in order to improve the success of the branch

• Conduct face-to-face sales calls in order to obtain new business
• Attend/host outside sales meetings or events to promote the company and branch location
• Continue to increase the market penetration of the branch and increase revenue
• Actively participate in the training, coaching, and mentoring of the Management Trainees, Managers and Sales and Service Associates.
• Complete performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness
• Hold monthly staff meetings to keep employees motivated and informed of business operations
• Complete sales calls with Managers and Management Trainees in order to further their development
• Direct and organize all reservations and pick
• Handle or assist in the resolution of customer service issues if Managers and Management Trainees cannot.
• Maintain a high level of customer service such that the Net Promoter Score for the store is at or above the location's goal.

Candidates need to have:

Bachelor's degree in a business-related field preferred.

Customer Service, Management, and Sales experience required.

Experience in car rental, hospitality, or tourism preferred.

• Must have a valid driver's license and an excellent driving record.
• Ability to drive multiple types of vehicles (automatic)
• Ability to project professional appearance.
• Excellent communications skills with the ability to engage in verbal interactions with customers.
• Strong sales skills
• Strong problem-solving and decision making skills.
• Properly manage employees including; training, developing, setting expectations, and disciplining.
• Must have basic computer skills and knowledge of Microsoft Office programs

• Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs.
• Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required

Additional Notes:

Skills:

Professional Experience:

Educational Background:

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EOE M/F/D/V