Based in Atlanta, Georgia, Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with a global network of more than 700 locations in 63 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers' compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.




Position Summary:

Under minimal supervision, resolves complex commercial property losses generally in excess of $500,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants or public adjusters representing the insured; presents evidence in legal proceedings; makes sales calls and presentations.

Responsibilities:

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
  
• Investigates claims or directs personnel in local branch in doing so by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
  
• Sets loss reserves.
  
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
  
• Communicates adjustment recommendations to appropriate parties after determining liability.
  
• Controls claim costs.
  
• Recommends litigation when appropriate.
  
• Presents evidence and serves as an expert witness at legal proceedings.
  
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
  
• Maintains professional and technical knowledge through continuing education.
  
• Makes sales calls to solicit new business.

• Essential functions.