BILINGUAL COLLECTORS

Description LOOKING FOR SOMETHING NEW with ADVANCEMENT OPPORTUNITIES?...Large Call Center in ENNIS, TX has immediate openings!!! Please call 972-301-9437 or e-mail a resume to [Click Here to Email Your Resumé]

~~~~Level 1 ~ must have 1-2 years of collections experience $12-13/hr~~~~
~~~~Level 2 ~ must have 2-3 years of collections experience $14-15/hr~~~~
~~~~Level 3 ~ must have 4-5+ years of collections experience $16-17/hr~~~~

This position will also include performance based incentives and bonuses on dollars collected.

JOB DESCRIPTION COLLECTORS: The Credit and Collections Representative notifies and or handles incoming calls from customers regarding delinquent accounts and attempts to secure payment. Collect past due balances using negotiation skills to achieve rapid turnover of receivables, while balancing needs of the customer with what makes sense for the business. Educate customer on benefits of maintaining current account status.Generate maximum dollars per account to enhance liquidation and positively impact net losses.Other duties may be assigned to meet business needs.



**Special Note on Hours**
Your actual work schedule after training will need to be flexible between operating hours Monday - Saturday from 7:30AM -8:00PM. Schedules are based on seniority. After training you can expect to work 11AM - 8PM and Saturdays with Sunday and one day off during the week.. During busy seasons there may be mandatory overtime.

TRAINING HOURS ~ First 6 weeks will be 8am-5pm Monday-Friday


Pro Staff is an Equal Opportunity Employer

Requirements Individual must be self motivated with the ability to interface well with internal and external customers. Problem solving skills and excellent customer service skills are a must! Prior experience in a similar position helpful. Position requires attention to detail and excellent follow up skills.
~ Must be fluent in Spanish and English, must be able to read, write and speak.
~ Must have at least 1 year of collections experience in any industry.
~ High School diploma or GED
~ Must be able to pass computer assessments during interview process.
~ Must be able to pass a background check and drug screen prior to employment.
~ Must complete 720 hour temp assignment and then based on performance talent will be converted to permanent.
Other Skills, Knowledge or Abilities: Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology. Good math skills. Good computer exp.