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Director, Emergency Services
Job Description
We are looking for a Director, Emergency Services to join our team.
The Director is responsible for all nursing operations of the Emergency Department and FastTrack. Works closely with medical staff leadership to develop, implement, and maintain clinical programs that enhance quality of care and achieve a high level of patient and provider satisfaction. Responsible for external and internal communication plans.
Essential Functions
Selects and hires individuals possessing appropriate credentials and who demonstrate experience, initiative, innovation, self-direction and enthusiasm for their respective roles.
Creates an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best.
Focuses on establishing stability and reducing variance in the operations of all departmental functions.
Sponsors interdisciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance results.
Responsible for the viability of all services as planned and allocated during the budgetary process. Responds appropriately to cost reduction opportunities. Monitors utilization of services and seeks opportunities to appropriately expand or reduce service levels while maintaining quality and meeting needs of the community.
Effectively identifies and implements continuous clinical and operations improvement initiatives.
Develops outcome parameters to assess operational effectiveness in all areas of responsibility.
Responsible for identifying and providing opportunities for staff development and education. Ensures that department orientation and ongoing competencies are completed and documented.
Improves patient, physician, staff, and administration satisfaction with the quality of management in the functions under the Director’s supervision.
Coordinates JCAHO activities for assigned areas. Completes performance evaluations on time and updates policies and procedures as needed.
Job Requirements
Bachelor’s of Science required.
MSN or related degree preferred.
As appropriate to specialty, if applicable.
RN with NM License.
BLS
ACLS
Emergency Nursing certification highly desirable.
Strong leadership skills and previous management experience including experience in facilitating interdisciplinary team collaboration.
Strong financial management and budgeting skills.
Effective communication skills (verbal and written).
Strong analytical skills.
Ability to problem solve; ability to appropriately confront issues.
Ability to motivate others as individuals and as a team.
Ability to plan, organize, direct, and manage the activities of others.
Ability to effectively design and manage projects.
Ability to communicate with a wide variety of audiences.
Experience in dealing with physicians on an administrative level and ability to work collaboratively with medical staff members and leadership.
Ability to analyze data and utilize data in a meaningful and useful manner.
Strong knowledge of clinical and financial information systems, chargemaster, revenue cycle, including quantitative analysis tools, benchmarking tools, and PC applications such as Microsoft and Excel.
Strong nursing knowledge and clinical skills.
Ability to effectively run meetings to negotiate deadlines.
Minimum of five years experience in progressive ED nursing administration or other settings appropriate to this position.
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