Crothall Services Group provides facilities management services to over 500 hospitals, colleges, schools, and businesses throughout the US and Canada.  Formed in 1991, annual sales exceed $600 million.  In our Environmental Services/Housekeeping Division, our on-site managers train and direct hourly cleaning staff and administer our programs (many are software based).  Our objective is to raise cleaning standards and lower costs, promoting high customer satisfaction and retention.  Our people are our most important asset.  Building their skills and careers means that we can better support our customers and meet the challenge of future growth.  Come with energy and passion, and we'll teach you the business.  Grow with us.

Directs and oversees operational needs of the Housekeeping Department.  Coordinates the tasks of the subordinate supervisory staff.  Assures the staff is trained in accordance with JCAHO guidelines.  Schedules staff to meet the needs of the facility doing so in line with budgetary constraints.  In the absence of the Unit Director acts as the administrative liaison between key client contacts and the department

Job Responsibilities:

• Establish and annually review standards and work procedures for all Housekeeping staff in accordance with established policies and practices of the facility.
• Plan work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas.
• Interview, select, hire, evaluate, and recommend termination of facility housekeeping personnel in accordance with facility standards.
• Orientate, train, develop, and supervise of all supervisory/Housekeeping staff under span of control.
• Regularly inspect and evaluate physical condition of facility; recommend painting, repairs, and furnishings.
• Provide monthly administrative progress reports relative to short term accomplishments, future short term plans and staff education/training.
• Report unsafe conditions and conduct research to improve housekeeping technology.
• Conduct regular staff meetings and communicate with members of other departments to coordinate housekeeping activities.  May serve on facility-wide committee.
• Schedule major project work, assuring that adequate staff and supplies are available to perform said tasks.
• Maintain and support facility goals and objectives as they relate to third party patient survey process.
• Coordinate all outside services relative to the Housekeeping department (i.e. pest control, window cleaning, medical waste, solid waste, document destruction and recycling program)

Job Requirements:

• Bachelor's degree or equivalent work experience
• Three to five years experience managing a team
• Ability to communicate effectively in written format and oral presentations
• Ability to multi-tasks and establish priorities  
• Ability to maintain organization in a changing environment 
• Exhibits initiative, responsibility, flexibility, and leadership
• Possess a thorough knowledge of contract administration and office procedures
• Ability to use working knowledge of working environment to meet established goals and objectives

Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you’re looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry’s best.

Achieving leadership in the support services industry

Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V