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    Account Manager (20090230)     Apply for this job now!
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company overview

Get the Full Package at tw telecom - Great Work! Great People! Great Rewards!

tw telecom is the leading provider of managed voice and data networking solutions - offering the highest class of service to businesses in 75 markets within the U.S.
At tw telecom, you can be part of a diverse, imaginative, and talented team of people. In fact, the answer to our success is and always has been in our people - We value them, reward them, and empower them to succeed.

We give our people a voice by listening to what's important to our employees and our customers.

tw telecom employees enjoy the many rewards of working for a company which offers such things as: extremely competitive benefits, a 401k match of 5% with no vesting period, an employee recognition program, internal training, endless career advancement opportunities, leadership training, cutting edge technology - And many, many more!

"This is an exciting time for tw telecom. We are more determined than ever to care for our customers - a companywide effort that is driven by the unfailing commitment and dedication of each and every employee to helping customers succeed."

- Larissa Herda, Chairman, President and CEO

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job description


Functions include providing strategic and financial sales leadership of key  tw telecom accounts.  Tasks will be to develop overall account strategy for specific named accounts, including closure of sales opportunities  Overall customer relationship management, managing to annual customer revenue objectives, evaluation of partner alignment, thorough understanding of customers applications, and overall  tw telecom performance stewardship for all designated accounts. 


ESSENTIAL FUNCTIONS:

 

  • Manage the cultivation, execution and delivery of sales and services to high-end local and regional accounts in the Strategic Market segment.
  • Position and sell service(s) across multiple organizational levels including but not limited to C-Level and Executive Level personnel.
  • Initiate and deliver proposed solutions to meet the needs of the assigned customers.
  • Develop solutions, applications and benefits that optimize tw telecom infrastructure and margins for Internet, data, transport and voice services.
  • Negotiate local or regional contracts with required to achieve success.
  • Maintain weekly account contact to ensure positioning and incremental sales opportunities.
  • Meet or exceed monthly sales quota.
  • Prepare specific account plans documenting customers goals and objectives and an overall strategy to optimize sales in this market segment. 
  •  Management of sales, quota funnels and forecasts consistent with corporate goals and objectives

job Requirements

 

To perform this job successfully an individual must perform each essential function competently and with minimal supervision. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


SKILLS, KNOWLEDGE, & ABILITIES:

Strong leadership skills, consultative selling skills, impressive communication skills, planning, negotiations, problem solving ability, and strong interpersonal skills are required.   Strong understanding of Technology, IT and Telecommunications applications knowledge.  Sales and proposals consist of mission critical customer applications and product solutions in data, Internet, voice and transport services.



PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Travel required - 35 to 50 percent.


EDUCATION AND EXPERIENCE:

 

  • A minimum of 5 years of outside sales experience is required.
  • One year minimum experience in positioning, managing and selling to strategic client organizations or in the Fortune 1000 business enterprise segment.
  • Proven ability to manage large corporate customers  at the C level and Executive Management level.
  • Experienced in strategic/consultative sales techniques, cost analysis-based selling skills, and service improvement planning.
  • Operational understanding of LAN/WAN technology, telecommunications, IT applications at the corporate customer level.
  • Experience in forecasting and account strategy skills.
  • Operational understanding and/or expertise regarding ordering, provisioning, billing and regulatory processes associated with telecommunications customers and products.
  • Working knowledge of word processing, spreadsheet software, and presentation software.
  • College Degree Preferred in Business, Communications or Marketing.


EQUAL EMPLOYMENT OPPORTUNITY:


Every decision made at tw telecom concerning hiring, promotion, compensation, training, assignment of job responsibilities, termination, or any other aspect of the employment relationship is to be made without regard to any legally protected characteristics such as race, color, national origin, religion, sex, age, sexual orientation, marital status, physical or mental disability, veteran’s status, or other characteristics protected by federal, state, or local laws. tw telecom strives for a workplace free of unlawful discrimination and harassment, including but not limited to racial, sexual, ethnic or religious.


Thank you for applying with tw telecom.


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