| |
|
| Contact: |
Not Available
|
| Phone: |
Not Available
|
| Email: |
Send Email Now
|
| Fax: |
Not Available
|
| |
|
|
|
| Company: |
tw telecom
|
| Job Type: |
Sales
|
| Location: |
 US-CA-San Diego
Loading Map...
|
| Req'd Education: |
Not Specified
|
| Base Pay: |
N/A
|
| Req'd Experience: |
1 to 3 years
|
| Other Pay: |
|
| Req'd Travel: |
None
|
| Employee Type: |
Full-Time
|
| Relocation Covered: |
Not Specified
|
| Manages Others: |
No
|
| Industry: |
Telecommunications
|
| Reference ID: |
172873
|
| |
|
| |
|
Get the Full Package at tw telecom - Great Work! Great People! Great Rewards!
tw telecom is the leading provider of managed voice and data networking solutions - offering the highest class of service to businesses in 75 markets within the U.S.
At tw telecom, you can be part of a diverse, imaginative, and talented team of people. In fact, the answer to our success is and always has been in our people - We value them, reward them, and empower them to succeed.
We give our people a voice by listening to what's important to our employees and our customers.
tw telecom employees enjoy the many rewards of working for a company which offers such things as: extremely competitive benefits, a 401k match of 5% with no vesting period, an employee recognition program, internal training, endless career advancement opportunities, leadership training, cutting edge technology - And many, many more!
"This is an exciting time for tw telecom. We are more determined than ever to care for our customers - a companywide effort that is driven by the unfailing commitment and dedication of each and every employee to helping customers succeed."
- Larissa Herda, Chairman, President and CEO
Company Website
Careers
|
This position is responsible for sales and account management to end-user customers, including large business customers and government accounts. Responsible for all sales/account management activities for assigned customers. This includes pre and post-sales activities and day-to-day sales account management.
ESSENTIAL FUNCTIONS:
- Completes account planning for assigned customers, including development of account profiles and account positioning strategy; customer needs analysis; sales opportunity developments; preparation of service improvement plans; and creation of long-range account management strategies.
- Conducts proactive sales activities, including proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements.
- Manages accounts on an on-going basis. This includes frequent service follow-ups, problem solving, and emerging needs identification.
- Negotiates contracts with MIS and Telecommunications Managers in order to achieve revenue growth and retention.
- Expand the market awareness of the company through involvement in trade and commercial organizations.
- Remain knowledgeable and up-to-date on changes in the telecommunications industry through attendance of training, seminars and trade journals.
- Responds to requests from customers for information, support, assistance, joint proposals, pricing, etc. Responds to demand sales requests.
- Supports others within the sales/service team to achieve customer satisfaction.
- Ensure attainment of sales and service objectives.
- Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS, KNOWLEDGE, & ABILITIES:
- Strong interpersonal skills required.
- Technical skills related to network and transmission design and local access services.
- Requires product knowledge of both switches and dedicated services, and associated end-user and carrier applications.
- Operational understanding of telecommunications ordering, provisioning, and billing processes.
- Working knowledge of general marketing principle tools and processes.
- Must possess skills necessary for decision making and customer retention.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
- Will be traveling to clients.
- Must be able to communicate verbally, written, face-to-face and over the phone with customers and co-workers.
- Must have the ability to access any type of customer facility.
EDUCATION AND EXPERIENCE:
- Demonstrated success in telecommunications sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts.
- Experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies.
- A minimum of 1-3 years of outside sales experience is required.
- College degree preferred.
EQUAL EMPLOYMENT OPPORTUNITY:
Every decision made at tw telecom concerning hiring, promotion, compensation, training, assignment of job responsibilities, termination, or any other aspect of the employment relationship is to be made without regard to any legally protected characteristics such as race, color, national origin, religion, sex, age, sexual orientation, marital status, physical or mental disability, veteran’s status, or other characteristics protected by federal, state, or local laws. tw telecom strives for a workplace free of unlawful discrimination and harassment, including but not limited to racial, sexual, ethnic or religious.
Thank you for applying with tw telecom.
CareerBuilder.com's Advice
 |
For your privacy and protection , when applying to a job online:
Never give your social security number to a prospective employer, provide
credit card or bank account information, or perform any sort of monetary
transaction.
Learn More >>
By applying to a job using CareerBuilder.com you are agreeing to comply with
and be subject to the CareerBuilder.com Terms and Conditions for use of our website. To use our website, you
must agree with the Terms and Conditions and both meet and comply with their provisions. |
|
|