Customer Service Technician

Customer Service Technician

RESULTS ANTICIPATED: Achieve department and company goals by supporting and maintaining customer’s equipment.  Maintain the highest level of customer satisfaction.

KNOWLEDGE & EXPERIENCE:

• Two year of college in Electronics/Electricity, with 3 – 4 years of experience in Automation and Servo controls.
• Must have an understanding of Servo motors and feedback devices.
• Must have good computer skills.
• Willing to travel on short notice and be abroad for substantial lengths of time.
• Must be self managing and independent.
• Must have strong interpersonal skills. 

• Provide Quality Control on newly manufactured equipment.
• Configure, tune and set-up newly manufactured equipment.
• Install, test, and provide customer training on new equipment.
• Provide timely customer technical equipment support via telephone, email, or onsite visits.
• Assist customers in process development.
• Assist in-house manufacturing as required.
• Identify and recommend solutions for customer’s issues and concerns.

Zoltek offers a competitive pay and benefits package.  Benefits include medical, dental, vacation, sick time, short term disability, long term disability, flexible spending accounts, insurance and a 401(k) program. 

For immediate consideration, please submit your resume and salary requirements with the title Customer Service Technician in the subject box to [Click Here to Email Your Resumé] .  Zoltek is an equal opportunity employer and offers a drug-free work place.