Quality Control Associate

Quality Control Associate 

Self-Help is a community development lender founded in 1980 that creates and protects ownership and economic opportunity for minority, women-headed, rural and low-wealth families through home and small business lending.  It has provided over $5.5 billion in financing to help more than 62,000 low-wealth borrowers buy homes, start and build businesses, and strengthen community resources across the country.  Self-Help’s affiliate, the Center for Responsible Lending, researches and advocates for state and national legislation to address predatory lending practices and policies. 

Self-Help and the Center for Responsible Lending are national organizations based out of Durham, North Carolina with 10 regional offices in North Carolina, Washington DC, and California. Nationally and internationally recognized as a leader in community development lending, Self-Help is one of twelve nonprofits featured in Forces for Good: The Six Practices of High Impact Nonprofits.

We are currently looking for a Quality Control Associate 


Job Description:

• Audit QC reports from 3rd party underwriter - Assist in quality control review process
• Manage quality control projects
• The Quality Control (QC) program is designed to ensure that the quality of loan deliveries is maintained. 
• The QC Associate will be responsible for supporting the Quality Control functions of the Secondary Market program. 
• Specifically, the associate will initiate new quality control reviews, monitor deliveries of home loans from lender partners for both credit and collateral completeness, as well as forward loans to appropriate parties. 
• Associate will assist with individual file reviews and import audit reports from third party providers. 
• Associate will insure all work flow benchmarks are met and provide follow-up as applicable.
• Utilize QC application to identify loans for QC reviews - Manage ordering and distribution of loan files from lenders, contract underwriters, and Fannie Mae

• Mortgage processing experience

• Self-starter, able to initiate and juggle multiple projects and work independently

• Excellent written and verbal communication skills

• Ability to work well as part of a team and with a diverse group of people - MS Excel proficiency

• Knowledge of the current mortgage market

• Quality Control or underwriting experience desired

• Familiarity with CRA or affordable home lending desired

• appraisal review experience desired

• Fannie Mae policy and guide knowledge desired

Physical Requirements:

Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers.  Must be able to occasionally lift and exert force of up to 10 pounds.

Benefits:

Competitive nonprofit salary, based on experience, plus a generous benefits package that includes health, dental, and life insurance, flexible spending plan, retirement plan, paid parental leave, domestic partners policy, and a personal technology supplement.