Billing Supervisor

Summary Description:

Supervise and coordinate daily activities of RMD staff – charge entry, A/R, and payment posting.

Key Responsibilities

• Provide and supervise daily workload of all RMD staff
• Track and ensure production per benchmarks
• Perform, document and trend regular quality audits of all RMD staff
• Respond timely to issues and questions from both corporate and Somnia Solutions staff
• Ensures periodic training of both new and existing RMD employees
• Collaborates with Medical Records Manager to ensure 100% case/charge capture
• Assist with system (GE Centricity) maintenance tasks

Essential Duties & Responsibilities:

• Supervises and coordinates activities of workers engaged in billing support related to Accounts Receivable and Charge Entry functions
• Liaison to Somnia Solutions for various reports, additions, corrections, etc.
• Plans, prepares, and revises work schedules and duty assignments according to  department needs, problems, work-loads, and statistical forecasts
• Verifies completeness and accuracy of subordinates' work, computations, and records
• Consults with supervisor and other personnel to resolve problems, such as output quality, and work schedules
• Trains new and current employees in work related and company policies 
• Computes figures, such as balances and totals accordingly
• Run end of the day and end of month reports
• Run productivity and daily A/R reports 
• Updates provider numbers in billing system
• Review and Process refunds  
• Serves as resource and liaison to resolve any reconciling issues   
• Performs special projects and other necessary billing assignments per request
• Attends administrative meetings when required
• Other duties as assigned

• 5-10 Years of billing experience, all facets
• 3-5 years supervisory experience
• 2-3 years experience with training staff
• Experience with QA, PI, audits
• Intermediate level word and excel skills
• Competency in computers and practice management software
• IDX/GE Centricity experience preferably
• Experience with multi-state billing a plus