Dunkin Donuts! Kainos Partners , LLC " NOW HIRING " STORE MGRS !!!
The
Restaurant Manager is responsible for the profitability and overall operation of the restaurant according to Dunkin Donuts’ operational standards. A majority of time is spent leading the team to meet Guest expectations, recruiting, hiring, and training new crew members as required. The Restaurant Manager will be creative in building sales programs to leverage business opportunities and will create a competitive spirit and atmosphere of pride. This individual will be proficient in making logical and timely decisions.
Principal Responsibilities and Key Activities:
- Leads Operational Excellence and the Guest
Experience:
- Role models exceptional Guest service for team members and continually motivates team to deliver passionate Guest service at all times. Empowers the team to make decisions that are in the best interest of the Guest and provides a learning environment to build capability to satisfy Guests.
Builds Team Talent:
- Ensures only the right people are hired and developed in the restaurant. Builds teamwork through effective training, deployment and communication. Understands performance criteria and holds self and team accountable through effective coaching.
Drives Sales Growth:
- Thinks creatively and seizes business opportunities. Learns quickly and challenges the status quo and seeks new and better ways to doing things. Projects a competitive spirit and a drive to succeed through having pride and expertise in area of responsibility.
Manages Profit & Loss and Restaurant Compliance:
- Utilizes learning to identify trends in performance and probes the situation to analyze the root cause of an issue. Understands the critical nature of making logical and timely decisions under tight deadlines and high-pressure situations.
Plans and Communicates:
- Understands the importance of creating and executing an actionable plan to achieve goals. Clearly conveys important information and ideas and influences others to align with strategies and tactics.